Property Manager

About the role

The Property Manager will oversee the day-to-day operations of The Lodge at BridgeMill, a professionally managed active adult community in Canton, GA. This position is responsible for creating and executing marketing and leasing plans, managing financial reporting and control, overseeing site activities and resident management, maintaining physical assets, training staff, and managing human resources.

Responsibilities

• Creates the property’s Annual and 90-day Marketing + Leasing Plans in collaboration with the Marketing Department
• Coordinates and disseminates the timely communication for scheduled events
• Makes recommendations to improve marketing and leasing programs
• Prepares regular market surveys, shops competition regularly
• Prepares weekly and monthly reports
• Reviews all rental applications and lease forms for accuracy and compliance with resident policy
• Prepares the property's annual budget; works directly with Regional Manager and Property Accountant
• Maintains budget performance and reports variances from budgets
• Aids Property Accountant with preparation of monthly financial accounting, reporting, and explanation of variances
• Supervises inventory of all equipment and supplies
• Manages site activity and resident management
• Ensures resident files are accurate and complete and maintained in a manner consistent with operating guidelines
• Ensures rent collection programs are administered consistently to ensure revenue is collected within operating standards
• Manages resident complaint log and seeks assistance from Regional Manager when needed
• Manages move-ins and move-outs as site activity requires and ensures proper communication with all site staff to ensure proactive and cohesive operations
• Maintains physical asset
• Directs and/or makes recommendations to Maintenance Supervisor for physical repairs, replacements, and/or improvements when approved
• Directs, approves, and/or makes recommendations for supplies, materials, and equipment and orders when approved
• Evaluates maintenance operations periodically to determine cost efficiency
• Trains staff members on the Company’s standard operating procedures and policies and ensures staff training is consistently administered
• Hires and terminates employees in accordance with established guidelines
• Conducts formal employee performance evaluations and recommendations for promotions and/or salary increases for all site personnel
• Actively participates in, follows, and enforces the safety and health programs
• Resolves questions, approves, and/or recommends necessary expenditures to correct unsafe conditions
• Conducts regular safety meetings with employees to promote safety awareness and compliance with the Safety and Health Policies
• Investigates accidents and assists with completion of accident report forms when required
• Reviews safety-related disciplinary actions with the employees

Requirements

• College Degree or Applicable Work History
• 5+ years of experience in residential property management
• Software (Entrata, CRM, etc.) certifications preferred
• Supervisory experience with both leasing and maintenance staff
• Light lifting and carrying ability

Qualifications

• Demonstrates integrity on a personal and professional level
• Exceptional communication, sales, and negotiation skills
• Ability to solve problems involving residents and challenging situations

Skills

• Property Management
• Marketing and Leasing
• Financial Reporting and Control
• Site Management
• Training and Development
• Human Resources Management
• Safety and Health Programs

Benefits & Time Off

• Medical – Highmark BlueShield of Northeastern NY – 3 insurance plans with HSA options
• Dental + Vision – eligibility 1st of the month following 30 days
• Life Insurance – Company paid Basic Life Insurance Policy (1x Annual Salary)
• 401K Retirement Plan – Voya Financial
• Additional Benefits – Employee Assistance Program; United Concierge Medicine (24/7 telemedicine service, including Mental Health); Calm App premium subscription; Learning Care Group (childcare tuition discount); Dependent Care FSA; Tuition Assistance Program
• PTO – Personal (24 Hours), Sick (56 Hours), and Vacation Time (80 Hours; escalated based on years of service up to 160 Hours)
• Holidays – 10 Company Paid Holidays