Property Manager

About Us

The United Group of Companies, Inc. is a full-service, vertically integrated leader in real estate development and management with over 50 years of industry expertise. Our mission is to develop, build, and acquire vibrant communities where residents, investors, partners, and commercial clients feel welcome, connected, and fulfilled. We are committed to innovation and have been recognized as one of the Albany Time Union’s Top Workplaces for ten consecutive years and a Top Workplaces USA employer for six years. Our management company, United Plus Property Management (UPPM), earned the Accredited Management Organization (AMO®) of the Year Award for 2024.

Responsibilities

• Develop and execute the property’s Annual and 90-day Marketing + Leasing Plans in collaboration with the Marketing Department.
• Coordinate and disseminate timely communication for scheduled events.
• Provide continual sales and leasing training to staff and make recommendations to improve programs.
• Prepare regular market surveys and shop competition.
• Review rental applications and lease forms for accuracy and compliance.
• Prepare the property’s annual budget and monitor budget performance.
• Assist with monthly financial accounting, reporting, and explanation of variances.
• Prepare purchase orders, input invoices into Entrata, and report payroll information.
• Supervise inventory of equipment and supplies and manage petty cash.
• Provide leadership to staff and residents, ensuring alignment with company procedures and owner goals.
• Maximize NOI and drive new revenue streams to exceed goals.
• Ensure resident retention programming (SUN® program) is executed consistently.
• Maintain accurate resident files and administer rent collection programs.
• Manage resident complaint logs, move-ins, and move-outs.
• Conduct regular inspections of the physical plant and ensure corrective action for deficiencies.
• Audit service requests and evaluate maintenance operations for cost efficiency.
• Supervise vacant apartment make-ready procedures and direct maintenance staff.
• Train staff on company operating procedures, policies, and Entrata.
• Ensure staffing levels align with business needs and manage personnel activities (scheduling, payroll, discipline).
• Conduct employee performance evaluations and manage hiring/terminations.
• Actively participate in and enforce the Pure Safety Program, including safety inspections and accident investigations.
• Conduct regular safety meetings and ensure compliance with safety policies.

Requirements

• College degree or applicable work history.
• 5+ years of experience in residential property management.
• Proficiency with software such as Entrata and CRM.
• Professional designations (e.g., CPM, ARM) preferred.
• Light lifting and carrying as part of physical requirements.

Skills

• Exceptional communication, sales, and negotiation skills.
• Ability to solve problems involving residents and challenging situations.
• Demonstrated integrity on personal and professional levels.

Benefits

• Medical: Highmark BlueShield of Northeastern NY – 3 insurance plans with HSA options; eligibility 1st of the month following 30 days.
• Dental + Vision: Eligibility 1st of the month following 30 days.
• Life Insurance: Company-paid Basic Life Insurance Policy (1x Annual Salary) with additional Voluntary Life Plans; eligibility 1st of the month following 30 days.
• 401K Retirement Plan: Voya Financial; employee contribution eligibility at 1st of the month following 90 days; employer match after 1 year of service (up to 4%).
• Additional Benefits: Employee Assistance Program; United Concierge Medicine (24/7 telemedicine, including mental health); Calm App premium subscription; Learning Care Group (childcare tuition discount); Dependent Care FSA; Tuition Assistance Program.
• PTO: Personal (24 Hours), Sick (56 Hours), and Vacation Time (80 Hours; escalates up to 160 Hours based on years of service); eligibility after 90-day introductory period.
• Holidays: 10 Company Paid Holidays.

Pay

Approximate salary: $90,000 annually plus Bonus Program.

Schedule

Full Time; Monday - Friday, 9:00 AM – 5:00 PM (evenings and weekends as needed).