Property Manager

About Us

The United Group of Companies, Inc. is a full-service, vertically integrated leader in real estate development and management with over 50 years of industry expertise. Our mission is to develop, build, and acquire vibrant communities where residents, investors, partners, and commercial clients feel welcome, connected, and fulfilled. We are committed to innovation and have been recognized as a top workplace, earning distinctions such as the Albany Time Union’s Top Workplaces for ten consecutive years and the 2025 Top Real Estate Workplace. Our management company, United Plus Property Management (UPPM), was awarded the Accredited Management Organization (AMO®) of the Year for 2024.

About the Role

We are seeking a Property Manager to join our team at The Kensington at Halfmoon, a professionally managed multi-family community in Clifton Park, NY.

Responsibilities

• Marketing + Leasing:
  • Create the property’s Annual and 90-day Marketing + Leasing Plans in collaboration with the Marketing Department.
  • Execute Marketing + Leasing Plans and coordinate timely communication for scheduled events.
  • Provide sales and leasing training to staff and recommend improvements to programs.
  • Prepare regular market surveys, shop competition, and review rental applications and lease forms for accuracy.
  • Prepare weekly and monthly reports.
• Financial Reporting + Control:
  • Prepare the property’s annual budget in collaboration with the Regional Manager and Property Accountant.
  • Monitor budget performance, report variances, and assist with monthly financial accounting.
  • Prepare purchase orders, input invoices into Entrata, and report payroll information to Corporate HR.
  • Supervise inventory of equipment and supplies and manage petty cash.
• Site Activity + Resident Management:
  • Provide leadership to staff and residents, ensuring adherence to company procedures and professional standards.
  • Work with the Regional Manager to maximize NOI and align operations with owner goals.
  • Drive new revenue streams to exceed goals and ensure high resident satisfaction through retention programs (SUN®).
  • Maintain accurate resident files and administer rent collection programs.
  • Manage resident complaints, move-ins, move-outs, and ensure proactive communication among staff.
• Maintaining Physical Asset:
  • Evaluate maintenance operations for cost efficiency and conduct regular inspections of the physical plant.
  • Audit service requests, review maintenance work, and adjust schedules as needed.
  • Approve decisions for repairs, replacements, or improvements aligned with the capital improvement plan.
  • Inspect vacant apartments, common areas, grounds, and building exteriors.
  • Supervise vacant apartment make-ready procedures and direct maintenance staff on repairs and supplies.
• Staff Training + Development:
  • Train staff on company operating procedures, policies, and Entrata software.
  • Ensure consistent staff training and compliance with safety programs (Pure Safety).
  • Uphold standards for employee training and industry-specific certifications.
• Human Resources + Personnel Management:
  • Ensure staffing levels align with business needs and supervise on-site personnel.
  • Manage scheduling, time and attendance, payroll, and progressive discipline.
  • Conduct performance evaluations, recommend promotions/salary increases, and hire/terminate employees per guidelines.
• Pure Safety Program:
  • Actively participate in and enforce safety and health programs.
  • Conduct regular safety inspections, resolve unsafe conditions, and ensure compliance.
  • Investigate accidents, complete reports, and conduct safety meetings to promote awareness.
  • Implement specific safety programs (e.g., hazard communication, bloodborne pathogens, forklift safety).

Requirements

• 5+ years of experience in residential property management.
• Proficiency with software such as Entrata and CRM.
• College degree or applicable work history.
• Professional designations (e.g., CPM, ARM) preferred.
• Supervisory experience with leasing and maintenance staff.
• Light lifting and carrying as part of physical requirements.

Qualities

• Demonstrates integrity on a personal and professional level.
• Exceptional communication, sales, and negotiation skills.
• Ability to solve problems involving residents and challenging situations.

Pay

Approximate salary: $75,000 annually plus Bonus Program.

Schedule

Full Time; Monday - Friday, 9:00 AM – 5:00 PM (evenings and weekends as needed).

Benefits

• Medical: Highmark BlueShield of Northeastern NY – 3 insurance plans with HSA options; eligibility 1st of the month following 30 days.
• Dental + Vision: Eligibility 1st of the month following 30 days.
• Life Insurance: Company-paid Basic Life Insurance Policy (1x Annual Salary) with additional Voluntary Life Plans; eligibility 1st of the month following 30 days.
• 401K Retirement Plan: Voya Financial; employee contribution eligibility at 1st of the month following 90 days; employer match after 1 year of service (up to 4%).
• Additional Benefits:
  • Employee Assistance Program.
  • United Concierge Medicine (24/7 telemedicine service, including Mental Health).
  • Calm App premium subscription.
  • Learning Care Group (childcare tuition discount).
  • Dependent Care FSA.
  • Tuition Assistance Program.
• PTO:
  • Personal: 24 Hours.
  • Sick: 56 Hours.
  • Vacation: 80 Hours (escalates based on years of service up to 160 Hours); eligibility after 90-day introductory period.
• Holidays: 10 Company Paid Holidays.