Property Manager

About the role

Onsite Property Managers are responsible for the day-to-day operations of the apartment complex they are assigned to. They must work well in a team-oriented environment and be able to manage their assistant property manager and maintenance team (if applicable).

Responsibilities

• Timely collection of rents and other fees
• Maintain daily inspections of curb appeal, signage, patios, common areas, grounds, and parking lots
• Answering phone calls and returning voicemails
• Submitting maintenance requests and dispatching maintenance through internal Maintenance system
• Maintain consistent communication with residents on payment plans and/or applying for rental assistance
• Maximizing potential revenue by maintaining physical and financial numbers
• Monitoring turnover and working with Maintenance Regional to complete make-ready product
• Accurately fill out and submit legal documents for the enforcement of evictions for non-payment of rent and breach of contract
• Exercise sound judgment to minimize costs and contracted vendors
• Issue resident violations and violation fees when needed
• Establish and maintain good working relationships among all properties
• Tour vacant apartments to prospects and maintain a high closing ratio with follow-up
• Complete rental applications that include running credit checks, criminal background checks, and income verification
• Work with Leasing Manager and the Compliance Department to process rental applications
• Ensure the safety, comfort, and privacy of all prospects, residents, and business partners
• Be familiar with competitors and their specials by completing mystery shops and/or completing a monthly market survey
• Market vacancies on Facebook, Craigslist, and any additional free advertisement sources
• Review and explain TAA lease agreement, addendums, and resident handbook to new residents
• Inspect move-outs in a timely manner and process a Security Deposit Disposition
• Deescalate and resolve resident conflicts on the site level
• Act as a runner for any outgoing files and/or monies when applicable
• Complete daily, weekly, month reports when requested
• Comply with local, state, and federal Fair Housing Laws

Requirements

• Valid United States Driver’s License
• Valid Vehicle Insurance policy
• Eligible to work in the United States

Skills

• Communication proficiency
• Excellent customer service
• Ethical Conduct
• Flexibility, multitask efficiently
• Initiative
• Time Management
• Bilingual (English and Spanish) preferred
• Excellent Verbal and Written Communication
• Excellent Interpersonal skills
• Attention to detail
• Organization Skills
• Problem Solving
• Knowledge on contracts/discrimination laws

Supervisory Responsibility

If applicable, train, supervise, and review performance of an assistant on-site manager and ensure quality control on employees’ duties. Collaborate and assign day-to-day tasks of property team members.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Must be able to lift and carry at minimum 25 lbs.

Benefits

• Medical Benefits
• Paid Time Off (PTO)
• 401k Benefits

Pay

Starting $15/hr. up to $25 hourly* plus incentives

Schedule

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. (hours are subject to change based on business needs) Overtime depending on business needs. (Saturdays may be required)