Property Manager

Position Overview

TNCR Property Management is seeking an experienced and highly organized Property Manager to join our Rialto office. This role oversees the day-to-day operations of a portfolio of residential and/or mixed-use properties, ensuring efficient management, tenant satisfaction, owner communication, and compliance with company SOPs and applicable laws.

Minimum Qualifications

• Minimum of 2+ years of experience in the Property Management industry
• Bilingual required: Fluent in English and Spanish (spoken and written)
• Proven experience managing residential and/or multifamily properties
• Strong working knowledge of property management software (AppFolio or similar systems preferred)
• Ability to work in a fast-paced office environment with multiple priorities

Key Responsibilities

Property Operations & Management

• Oversee day-to-day property operations in accordance with TNCR policies and procedures
• Manage tenant relations, including inquiries, complaints, and issue resolution
• Serve as the primary point of contact between tenants, ownership, vendors, and internal departments
• Conduct regular property and unit inspections and document findings
• Coordinate and oversee marketing and leasing activities
• Review rental pricing, vacancy status, and leasing performance
• Ensure proper execution of leases, renewals, notices, and tenant onboarding
• Work closely with the Leasing Department to minimize vacancy and maximize occupancy

Maintenance & Work Orders

• Review, assign, and track maintenance work orders
• Coordinate with in-house technicians and third-party vendors
• Ensure timely completion, quality control, and proper documentation
• Monitor maintenance costs and follow owner authorization requirements

Rent Collections & Delinquencies

• Oversee rent collection processes
• Maintain accurate records related to tenant balances and payment histories
• Coordinate and manage the eviction process in compliance with local and state laws

Inspections & Compliance

• Schedule and conduct move-in, move-out, annual, and special inspections
• Ensure properties comply with local, state, and fair housing regulations
• Maintain accurate documentation and inspection reports in the system

Owner Communication & Reporting

• Communicate professionally and clearly with property owners
• Provide updates regarding property performance, maintenance issues, and tenant matters
• Aid in operational reporting and documentation as needed

Organization & Performance Tracking

• Effectively manage daily tasks and priorities
• Maintain strong tracking and follow-up systems for tasks, deadlines, and performance metrics
• Avoid inaccurate data entry and record-keeping within the property management database
• Work collaboratively with office staff while maintaining accountability for assigned tasks

Skills & Competencies

• Strong problem-solving and conflict-resolution skills
• Excellent time management and task prioritization abilities
• Detail-oriented with strong organizational skills
• Professional communication skills (written and verbal)
• Ability to handle difficult tenant and ownership situations with professionalism
• Comfortable working with multiple properties and deadlines simultaneously

Work Environment

• In-office position based in Rialto, CA
• Fast-paced professional office setting
• Requires consistent collaboration with internal teams and field staff

Why Join TNCR Property Management

• Structured SOP-driven environment
• Growing company with clear processes and accountability
• Opportunity for professional growth within a full-service property management firm