Property Manager

About the role

SYNC Residential is seeking an experienced and results-driven Property Manager to lead the team at SYNC at West Dallas. We’re looking for a strong community leader who knows how to drive occupancy, deliver an exceptional resident experience, and effectively manage the financial performance of our community. The ideal candidate brings at least 3 years of experience as a Property Manager or Community Manager, along with strong leadership, sales, operational, and financial management skills. If you’re a hands-on leader who thrives in a fast-paced environment, takes ownership of results, and knows how to motivate a team to achieve both operational and financial goals, we’d love to hear from you. A valid Driver’s License with state-minimum required insurance coverage is required. Final candidates will be required to successfully complete a pre-employment background check and drug screening in accordance with all state and local laws.

• Completing daily community walks to ensure community is at peak readiness and curb appeal
• Leading coaching sessions with team members to ensure closing rations, occupancy levels, resident satisfaction scores, and efficient work order management are maintained
• Managing all on-site team members in all Human Resources functions
• Scheduling and supervising all maintenance staff performance and vendor services including unit turns and unit inspections
• Tracking and reporting all community utility management processes and invoices
• Strategizing for property investment management, maintenance, and reporting
• Communicating with Corporate Support and Executive Teams on daily operations and project statuses
• Completing daily, weekly, and monthly reporting including pre-close and close outs
• Tracking and reporting budget variance notes
• Completing timesheet auditing for employee payroll
• Tracking and submitting employee bonuses and lease commissions
• Managing resident questions, complaints, and concerns

Responsibilities

• Physically inspect all common areas on the property daily to assure its peak readiness and appearance taking immediate action on unsatisfactory appearance problems.
• Walk the property daily checking for cleanliness, safety and conditions of the buildings, driveways, laundry rooms, pools, landscaping and all exterior features of the property. Any safety or hazardous areas should be noted and scheduled for correction immediately.
• Maintain current market and neighborhood information to ensure relative pricing of property and develop marketing and advertising programs to maximize market position. Become familiar with area comparable and retail/commercial business. Plan resident functions as necessary and attend.
• Oversee occupied maintenance to insure timeliness, quality of work, and resident satisfaction. Confirm that a 50% sales closing ratio is consistently attempted and that all staff members are selling, pre-selling and renewing whenever possible. Approve all lease paperwork daily, applications, move-ins, move-outs, renewals, etc. Ensure