Property Manager

About the Role

SYNC at Spring Cypress is seeking an experienced Property Manager to lead our team at a 328-unit, Class-A, Garden Style community built in 2016. The ideal candidate will have strong financial acumen, leadership, and customer service skills, with at least 4 years of experience in a Property Manager role. Prior experience with ResMan is a plus, but not required. A valid Driver's License is required.

Responsibilities

• Completing daily community walks to ensure peak readiness and curb appeal
• Leading coaching sessions with team members to maintain closing ratios, occupancy levels, resident satisfaction scores, and efficient work order management
• Managing all on-site team members in Human Resources functions
• Scheduling and supervising maintenance staff performance and vendor services, including unit turns and inspections
• Tracking and reporting community utility management processes and invoices
• Strategizing for property investment management, maintenance, and reporting
• Communicating with Corporate Support and Executive Teams on daily operations and project statuses
• Completing daily, weekly, and monthly reporting, including pre-close and close-outs
• Tracking and reporting budget variance notes
• Completing timesheet auditing for employee payroll
• Tracking and submitting employee bonuses and lease commissions
• Managing resident questions, complaints, and concerns
• Physically inspecting common areas daily to ensure peak readiness and appearance
• Maintaining market and neighborhood information for relative pricing and developing marketing programs
• Overseeing occupied maintenance for timeliness, quality, and resident satisfaction
• Monitoring maintenance department performance, supplies, and safety compliance
• Collecting, recording, and depositing property income accurately and timely
• Implementing legal collection procedures on delinquent accounts
• Hiring, training, and reviewing performance of on-site personnel
• Approving invoices for goods and services received at the site
• Administering company policies and procedures for site operations
• Maintaining a consistent and punctual attendance record
• Tracking the purchase and installation of new appliances and HVAC units

Qualifications

• High school graduate or GED equivalent
• Proficient in Microsoft Office
• Minimum of 4 years experience in a Property Manager role
• Excellent oral and written communication skills

Benefits

• Medical, dental, vision, disability, and life insurance
• 401(k) with employer match
• Generous paid time off
• 15% Quarterly Performance Based Bonus
• Monthly Resident Renewal Bonus and Leasing Commissions

Summary

The Property Manager directly supervises all on-site employees, operates the property within the approved budget, and performs leasing consultant functions as needed. This role has a direct impact on company funds and typically requires evening and weekend work.