Property Manager

About the role

As a Property Manager, you are the business leader of your community. You'll oversee operations, leasing, financial performance, maintenance coordination, and resident satisfaction while leading your onsite team to deliver outstanding results.

Responsibilities

• Lead Property Operations
• Oversee all day-to-day operations of the community
• Maintain compliance with company policies, Fair Housing regulations, and local laws
• Monitor property appearance and curb appeal
• Drive Leasing & Occupancy
• Develop and execute leasing strategies
• Conduct tours and build relationships with prospective residents
• Follow up on leads and close leases
• Increase occupancy while achieving market rental rates
• Manage lease renewals and resident retention initiatives
• Deliver an Exceptional Resident Experience
• Build positive relationships with residents
• Resolve concerns professionally and promptly
• Create a welcoming community experience
• Encourage online reviews and positive resident engagement
• Financial Performance
• Manage rent collections and proactively address delinquent accounts
• Maintain expenses and control operating costs
• Understand occupancy, rent growth, collections, and NOI performance
• Review weekly property performance metrics
• Aid with annual budgeting and capital planning
• Property Maintenance
• Partner closely with the Maintenance Technician to prioritize work orders and unit turns
• Solicit vendor bids and oversee contractor performance
• Ensure vacant apartments are move-in ready on schedule
• Coordinate preventative maintenance programs
• Team Leadership
• Lead, coach, and motivate onsite team members
• Foster a positive and accountable team culture
• Communicate effectively with Regional Managers and ownership

Requirements

• 3+ years of multifamily property management experience
• Strong leasing and sales skills with proven closing success
• Experience managing budgets, occupancy, collections, and property performance
• Knowledge of Fair Housing regulations
• Strong organizational and time management skills
• Comfortable using spreadsheets and analyzing performance data
• Excellent communication and customer service skills
• Ability to prioritize multiple projects in a fast-paced environment
• AppFolio experience is a plus

Qualifications

• LIHTC experience required