Property Manager
About the role
Lead Property Operations
Oversee all day-to-day operations of the community
Ensure the property consistently meets Sundance quality standards
Maintain compliance with company policies, Fair Housing regulations, and local laws
Monitor property appearance and curb appeal
Drive Leasing & Occupancy
Develop and execute leasing strategies
Conduct tours and build relationships with prospective residents
Follow up on leads and close leases
Increase occupancy while achieving market rental rates
Manage lease renewals and resident retention initiatives
Deliver an Exceptional Resident Experience
Build positive relationships with residents
Resolve concerns professionally and promptly
Create a welcoming community experience
Encourage online reviews and positive resident engagement
Financial Performance
Manage rent collections and proactively address delinquent accounts
Monitor expenses and control operating costs
Understand occupancy, rent growth, collections, and NOI performance
Review weekly property performance metrics
Assist with annual budgeting and capital planning
Property Maintenance
Partner closely with the Maintenance Technician to prioritize work orders and unit turns
Solicit vendor bids and oversee contractor performance
Ensure vacant apartments are move-in ready on schedule
Coordinate preventative maintenance programs
Team Leadership
Lead, coach, and motivate onsite team members
Foster a positive and accountable team culture
Communicate effectively with Regional Managers and ownership
Requirements
3+ years of multifamily property management experience
Strong leasing and sales skills with proven closing success
Experience managing budgets, occupancy, collections, and property performance
Knowledge of Fair Housing regulations
Strong organizational and time management skills
Comfortable using spreadsheets and analyzing performance data
Excellent communication and customer service skills
Ability to prioritize multiple projects in a fast-paced environment
AppFolio experience is a plus