Property Manager
About the role
RHM Real Estate Group is seeking a Property Manager to manage the day-to-day operations of a multifamily apartment property in Cleveland, OH. The role involves inspiring leadership, fostering group responsibility, and leading with a servant leadership mindset to manage the apartment community in Northeast Ohio.
Responsibilities
- Financial responsibilities including financial goals, collections, maintaining and submitting records of transactions, preparing annual budgets, income projections accurately and timely, ensuring late fees and check charges are collected, AP invoice submission to corporate and petty cash
- Leasing responsibilities including ensuring site is at fullest capacity, marketing strategies, confirming leasing strategies are effective for closing and models, ensuring market ready apartments and grounds are walked and acceptable
- Maintenance service requests must be entered in Yardi, recorded, communicated to maintenance staff, monitored and certified they are properly completed
- Maintenance scheduling as needed with Maintenance team
- Monitor and analyze traffic logs, conversion ratios, budget and renewal information
- Vendor and contractor communications (scheduling, billing, relations and certificates of insurance)
- Administrative functions including maintaining accuracy of resident files, leasing documents together with Yardi entry confirmation and payroll hours approval
- Emergency/Safety team lead for community with staff and residents to minimize liabilities
- Resident retention relations including phone or in person visits dealing with concerns, requests, follow up, functions, newsletters and notices
- Consistently use successful techniques to secure efficiency of staff through ongoing daily and weekly staff meetings, training, instruction, counseling and leadership
- Ability to administer action plans, provide support and encouragement to staff, lead by example and ensure personnel processes are handled timely (evaluations, salary reviews, time sheets, etc.)
- Other duties as assigned
Requirements
- 2+ years prior experience in a Multifamily Property Manager position preferred
- 3+ years prior experience in a Leasing or Assistant Property Manager position required
- Additional Leasing or Assistant Property Manager experience highly preferred
- High School degree or GED required
- Bachelor's degree or Certified Apartment Manager (CAM) / Accredited Residential Manager (ARM) preferred
- Achieve Fair Housing certification prior to interaction with prospects or residents
- Competence in PC skills (Word, Outlook, Excel and Yardi preferred)
Compensation & Benefits
- Starting base salary: $60,000 per year
- Bonus and commission opportunities available
- Eligibility of medical, dental and vision coverage; disability insurance; life insurance after 60 days; and 401k participation after 1 year
- Paid time off: paid holidays and vacation
Work Setting
- Schedule: Full-time, Monday – Friday
- Work Location: On-site, apartment complex in Cleveland, OH
- Reliably commute or planning to relocate before starting work
- US work authorization required
About RHM Real Estate Group
RHM Real Estate Group is a dynamic and rapidly growing real estate firm that invests, develops, and manages multi-family and commercial properties. The diverse portfolio includes both market-rate and affordable housing, as well as commercial real estate. The company is dedicated to fostering a culture of teamwork, integrity, and commitment, guided by core values of teamwork, will-to-win, be a good person, and loyalty. Employees collaborate with professionals from various teams, including operations, facilities management, accounting, human resources, and compliance. RHM offers competitive wages, robust benefits, and a clear path for growth.