Property Manager

About the role

The Property Manager supports business operations through administrative tasks and provides courteous, professional interaction with property‑owner clients and tenant customers. This position serves as the face of Real Property Management, interacting with every unit of the business and its personnel. The ideal candidate is highly organized, possesses strong time‑management and prioritization skills, and is driven to deliver excellent customer service. Strong communication, attention to detail, a sense of urgency, and the ability to maintain a professional demeanor during stressful customer interactions are essential. The role requires thick skin and the ability to keep a constant smile.

Location: 6441 Enterprise Lane, Suite 115, Madison, WI 53719, United States.

Responsibilities

• Hands‑on management of a small portfolio in our Madison location and a small portfolio in our Milwaukee location.
• Leasing agent and showing duties primarily out of our Madison location.
• Auditing advertisements and monitoring leasing activity for available rental properties in your portfolio.
• Maintaining regular, close contact with current clients.
• Working closely with the Maintenance Coordinator to organize repairs and maintenance for managed properties.
• Conducting periodic inspections of managed properties.
• Managing portfolio correspondence.
• Responding to inquiries and onboarding new property‑owner clients.
• Executing appropriate actions against tenants in arrears.
• Authorizing payment of client invoices.
• Auditing monthly vacancy boards and yearly vacancy/leasing trends.
• Performing rent reviews and market analysis.
• Conducting pre‑vacancy inspections.
• Preparing outgoing property condition reports.
• Attending and participating in office meetings.
• Attending and participating in training sessions as directed.
• Adhering to all procedures required in this role.
• Providing feedback for and participating in the continuous improvement of procedures and processes.
• Other duties as assigned.

Requirements

• 5 + years of experience in the property‑management industry, preferably managing scattered‑site portfolios for third‑party owners.
• General experience in office administration and organization.
• Computer proficiency – Microsoft Office; experience with AppFolio is highly preferred.
• Local area knowledge.
• Valid driver’s license and proof of insurance (frequent, reimbursed travel required).
• Competency in Fair Housing Laws.
• Competency in Wisconsin Landlord/Tenant Laws.
• Knowledge of property maintenance practices.
• Project‑management skills.
• Experience supervising staff.

About Us

At Real Property Management, our proven experience gives us the edge in developing top‑tier property‑management professionals. We are a small, intimate office, but as a franchisee of one of the largest residential‑management corporations in the United States, we have a support system unmatched by even the biggest firms in Madison. Our culture follows a simple “work hard‑play hard” dynamic—one minute you’re laughing and “hanging out” in the office, the next you’re handling an urgent, life‑altering situation for a client or tenant. We expect staff to always be “on,” yet we avoid assigning busy work that exists solely for its own sake. If you seek rigidity and constant direction, this isn’t the role for you. Once established, there is significant remote/work‑from‑home flexibility.