Property Manager

About Us

Pivotal, ranked in the Top 50 Affordable Housing Developers in 2017-2024, is an industry leader revolutionizing the housing market – one community at a time. An integrated real estate company specializing in the development and operations of multi-family housing, Pivotal strives to provide exceptional service to enhance the lives of our residents.

Responsibilities

As our Property Manager (we call them Community Managers" because you are taking care of the community (people, pets, and things) -- not just a property or an asset), you will be responsible for the day-to-day operations of the community, including compliance, operations, concierge resident service, and financial performance, while assisting in the management and maintenance of all facets of assigned apartment communities.

Qualifications

Our ideal candidate takes pride and ownership in the optimum performance of the property in areas such as people management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements and information reporting. They know their way around a computer, from a simple cut/paste to scanning documents and managing electronic files, and embrace technology, including mobile app technology, with a spirit of continuous improvement.

They are agile and flexible, understanding that although there are set office hours, those hours don't always meet our resident's needs, and we need to meet them where they are at times. They have an eye for what would attract a potential resident to our property and understand that it's imperative to keep our community looking its best at all times, while also being aware of the competition.

They have an understanding and appreciation for the fact that we have a budget and guidelines so that we can continue to provide affordable housing opportunities to not only this community, but for others for years to come. They are thirsty for knowledge, always staying on top of their game with the latest updates to our industry and regulatory guidelines, and are willing to guide, direct, and train others, bringing concerns to light proactively and providing coaching and support with clear expectations.

Requirements

• 1+ years of property management experience, specializing in Tax Credit
• Exceptional communication and customer service skills
• Curiosity, critical thinking, and problem solving skills
• Prior experience with YARDI preferred

Benefits

• Eligibility for semi-annual merit increases: January and July
• Paid every Friday
• Quarterly Bonus Opportunities – Site team members are eligible for performance-based bonuses each quarter when key KPIs and property metrics are achieved, rewarding strong results and teamwork.
• Medical Coverage: Choice of two medical plans (PPO and HDHP) to fit your needs
• HSA Contributions: Company-funded contributions to your Health Savings Account (HSA) each year
• Dental, Vision & More: FSA, dental, vision, life, accident insurance, plus short- and long-term disability coverage
• Retirement Savings: 401(k) plan with company match to support your future
• Time Off: Company-paid holidays and weekly accrual of Paid Time Off equivalent to up to 16 days in the first year
• Emotional Wellbeing: Employee Assistance Program (EAP) for you, your dependents at home, and even children away at college
• Professional Growth: Professional development assistance to support your career goals

Pay

Starting at $45K+/YEAR

Schedule

Full-time and the ability to be on call to support our residents for emergencies