Property Manager

About the role

Job Level: 1+ years experience. Location: Supports Riverworks Lofts (61 units) and Riverside Senior Lofts (48 units) in Dayton, OH. Position Type: Full‑time with on‑call availability for resident emergencies.

About Us

Pivotal, ranked in the Top 50 Affordable Housing Developers (2017‑2024), is an integrated real‑estate company specializing in the development and operations of multi‑family housing. We strive to provide exceptional service to enhance the lives of our residents and maintain high‑quality properties through a commitment to excellence.

Responsibilities

• Oversee day‑to‑day operations of the community, including compliance, operations, concierge resident service, and financial performance.
• Assist in the management and maintenance of all facets of assigned apartment communities.
• Lead people management, leasing, collections, resident services, maintenance, revenue enhancement, capital improvements, and information reporting.
• Utilize technology and mobile apps to improve processes and resident interaction.
• Maintain property appearance and competitiveness in the market.
• Adhere to budget guidelines to sustain affordable housing opportunities.
• Stay current with industry and regulatory updates.
• Guide, direct, and train the next generation of professionals, providing coaching and clear expectations.
• Proactively identify concerns and support the team’s success.

Qualifications

• 1+ years of property management experience, specializing in Tax Credit properties.
• Exceptional communication and customer service skills.
• Curiosity, critical thinking, and problem‑solving abilities.
• Comfort with computers, electronic file management, and scanning documents.
• Embraces technology and continuous improvement, including mobile app usage.
• Agile and flexible to meet resident needs beyond standard office hours.
• Strong eye for property presentation and market competition.
• Understanding of budget constraints and affordable‑housing goals.
• Prior experience with YARDI preferred.

Benefits

• Eligibility for semi‑annual merit increases (January and July).
• Paid every Friday.
• Quarterly performance‑based bonuses for site team members.
• Medical coverage: choice of PPO or HDHP plans.
• Company‑funded Health Savings Account (HSA) contributions.
• Dental, vision, FSA, life, accident insurance, and short‑ and long‑term disability coverage.
• 401(k) plan with company match.
• Company‑paid holidays and weekly accrual of paid time off (up to 16 days in the first year).
• Employee Assistance Program (EAP) for emotional wellbeing.
• Professional development assistance.

Pay

Salary: $48,000 per year.

Schedule

Full‑time with on‑call availability for resident emergencies.