Property Manager

About the role

The Property Manager (“PM”) will have broad and in-depth general management responsibilities at their assigned apartment development(s).

Responsibilities

• Supervise a site team consisting of administrative, supportive services and maintenance personnel at levels consistent with property resources.
• Ensure the assigned apartment development(s) meets all financial goals as identified in the annual budget.
• Relentlessly pursue full occupancy / collection of rent and optimize rental income following program requirements / market conditions.
• Ensure all compliance covenants and supportive service requirements are consistently met and that all maintenance tasks are managed professionally, while maintaining a safe work environment.
• Ensure the integrity of all financial and operations data / systems.
• Provide excellent customer service to residents thus encouraging long-term retention.
• As site leader, demonstrate professional leadership and support the development and training of those supervised, and pursue their own professional development by fully utilizing the Pennrose Academy.
• Report to a Regional Property Manager.

Requirements

• Pay range $73,000 - $76,000/year depending on experience.

Qualifications

• High School Diploma / College degree a plus.
• Four years of increasing property management responsibilities.
• Knowledge of both affordable and market rate housing.
• Industry training credentials which authenticate understanding of rental housing programs.

Skills

• Effective management of rent increases, rent collections and the eviction process.
• Consistent marketing of the property to high standards, optimizing curb appeal and successfully converting applicant traffic / waitlists to successful residency while meeting all Fair Housing requirements.
• Understanding of all aspects of the affordable housing / market rate program features of the assigned property - optimizing the financial and operational performance of the property within this construct.
• Proactive management of housing partner subsidy programs / relationships.
• Managing accounts receivable, accounts payable and cash to meet all obligations timely.
• Maintaining utility consumption and related expense - optimizing the use of NWP system and responses.
• Inspecting the property daily - attending to maintenance needs and conditions being mindful of safety.
• Ensuring team members are on-boarded effectively, trained, motivated and equipped to be successful stewards of the properties.
• Teaching staff about customer service, professionalism, safe work practices, effective property inspections, vendor management and the optimum use of technology / Mobile Maintenance/Yardi and Fair Housing and Risk Management initiatives.
• Serving as a role model, mentor, coach and trusted resource to field staff and residents.
• Ensuring the Supportive Services program is successful and meets obligations.
• Supporting the Pennrose Academy efforts to heighten the technical expertise of staff.

Benefits

• Ability to work periodic flexible hours is required.
• Ability to work at property locations within or near transitional neighborhoods.
• Ability to climb stairs, take elevators, bend, squat and reach overhead.

Pay

Pay range $73,000 - $76,000/year depending on experience.

Schedule

Ability to work periodic flexible hours is required.