Property Manager

About the role

NP Dodge Management Company specializes in the management of multifamily and commercial real estate, representing over 4,500 multi-family homes and 3.5 million sq. ft. of medical, office, retail, and storage facilities across Nebraska and Iowa. With a legacy reaching back to 1855, NP Dodge is known for professionalism and time-tested management strategies that combine old-fashioned customer service with the latest technology.

The Property Manager, under the supervision of the Regional Manager, is responsible for the day-to-day operations of an individual apartment community, ensuring ownership’s goals and objectives are met.

Responsibilities

• Demonstrates Company Core Values.
• Manages the day-to-day operations of the assigned property, including maintenance, leasing, and grounds.
• Leads, trains, and manages office staff to achieve operational excellence and compliance with company policies, procedures, and all applicable regulations.
• Communicates regularly with the Regional Manager regarding property updates, issues, and personnel concerns.
• Ensures bank deposits, credit card utilization, rent collection, and delinquency procedures are executed and documented per company policy.
• Handles tenant complaints and issues promptly and professionally; collaborates with the Regional Manager as needed to resolve.
• Oversees the completion of new rental agreements and associated verification processes.
• Adheres to established office hours and ensures staff coverage is maintained.
• Completes regular property inspections to ensure compliance with health and safety regulations and maintain high standards of property upkeep and curb appeal.
• Maintains records for service orders and repairs for the property.
• Assists with service contracts with outside vendors, contractors, and suppliers.
• Oversees maintenance schedules and preventative maintenance work.
• Maintains an inventory of all equipment and furniture, including lawn service equipment, tools, office, and clubhouse furniture.
• Ensures compliance with all local, state, and federal regulations, including Fair Housing, EPA, and OSHA standards.
• Other duties as assigned.

Requirements

• High School diploma or equivalent.
• Prior experience in property management, customer service, or a related industry; experience in a lead or supervisor role preferred.
• CPM® designation preferred.

Skills

• Working knowledge of accounting, leasing, maintenance, and resident retention policies and programs.
• Ability to earn the ARM Certification.
• Knowledge of property management software systems and technology solutions.
• Proficiency with Microsoft Office—Outlook, Excel, Word, and PowerPoint.
• Ability to prioritize tasks, stay organized, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.

Special / Physical Requirements

• Ability to withstand physical activity and navigate the property, including walking, lifting, sitting, bending, twisting, climbing, reaching, flexibility, mobility, and standing for extended periods.
• Maintain a valid driver’s license and reliable transportation for travel between properties.
• Ability to work regularly in various weather conditions (heat, rain, snow, ice, etc.).