Jobs · Management · Tennessee

Property Manager

MSB Resources · Knoxville, TN · 3 days ago
ManagementFull-time

What You'll Do

  • Lead, mentor, and develop the on-site leasing, maintenance, and office teams.
  • Maintain a highly visible presence throughout the community by conducting daily property walks, inspecting units, and engaging with residents.
  • Foster a culture of accountability, urgency, and exceptional customer service.
  • Ensure the community maintains outstanding curb appeal, cleanliness, and operational excellence.

Leasing & Resident Experience

  • Drive occupancy through effective leasing strategies and revenue management.
  • Maximize rental income while minimizing vacancy, concessions, and bad debt.
  • Oversee the complete leasing cycle, including applications, resident screening, move-ins, and renewals.
  • Build positive resident relationships while professionally resolving concerns and maintaining lease compliance.
  • Stay informed on local market conditions, competitor activity, and leasing trends.

Financial & Asset Management

  • Improve Net Operating Income (NOI) through expense management and revenue optimization.
  • Prepare annual operating budgets and review monthly financial statements and variance reports.
  • Recommend rental rate adjustments based on market conditions.
  • Manage accounts payable, invoice approvals, coding, and vendor payments.
  • Monitor community performance and identify opportunities for operational improvements.

Maintenance & Capital Improvements

  • Oversee apartment turns to minimize downtime and maximize occupancy.
  • Conduct regular property inspections and ensure maintenance standards are consistently met.
  • Coordinate vendors, negotiate service contracts, and oversee third-party contractors.
  • Respond quickly to operational challenges and emergency maintenance situations.

What We're Looking For

  • 3+ years of experience as a Community Manager, Property Manager, or Apartment Manager overseeing conventional multifamily communities.
  • Proven success managing challenging or value-add apartment communities.
  • A leader who enjoys being present on the property—not someone who prefers staying behind a desk.
  • Strong leasing, operations, budgeting, and financial management experience.
  • Demonstrated ability to improve occupancy, resident retention, and overall property performance.
  • Excellent communication, conflict resolution, and leadership skills.
  • Experience supervising on-site teams and creating a positive, accountable culture.
  • Knowledge of Fair Housing regulations and multifamily property management best practices.
  • Experience with property management software such as Yardi, Entrata, RealPage, or similar platforms is preferred.

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