Property Manager

About the role

The Property Manager oversees the comprehensive operations of a residential property comprising 62 units in the Parklands community in Middletown, DE. The role involves ensuring compliance with all contractual and operational obligations, managing budgets, and leading employee hiring, training, and development.

Responsibilities

• Ensures the property meets all contractual and operational obligations—safety, security, maintenance, marketing, landscaping/curb appeal, etc.
• Takes corrective action to address deficiencies
• Develops and administers operating and capital expense budgets; forecasts and oversees major capital expense projects, including HVAC systems, roofing, and parking lot surfacing, etc.
• Completes the initial application as well as annual re-certifications for all funding sources accurately and on-time to ensure compliance with applicable program/s (e.g. Low-Income Housing Tax Credit (LIHTC), Home, Public Housing, etc.)
• Maintains complete, accurate, legible and compliant documentation and property files
• Coordinates timely revenue collection in accordance with lease obligations and accounts receivable procedures
• Maintains resident relations and coordinates requests for repairs or maintenance
• Captures candidate interviews and partners with district or regional manager to make well-informed hiring determinations
• Facilitates new hire orientation, on-boarding and training
• Provides ongoing, balanced performance feedback to employees; counsels underperforming employees and provides direct commentary to their improve performance

Requirements

• Bachelor’s degree (or equivalent combination of education and experience)
• Minimum of five years within the property management industry
• Minimum of two years of supervisory experience in a management position, which includes annual budget processing, accounting, compliance, and interviewing/selection/performance management of employees
• Experience with Public Housing, Project-based Voucher, Tax Credit and Section 8 is highly preferred
• Strong written and verbal communication skills
• Advanced customer service and problem-solving skills
• Tech-savvy in Microsoft Office
• Ability to work in a fast-paced, action-oriented environment
• Ability to establish relationships across the organization and at various hierarchical levels
• Ability to travel up to 10% of the time

Qualifications

• Knowledge of property management practices and regulations
• Experience with financial management and budgeting
• Proven ability to manage and motivate a team
• Excellent interpersonal and communication skills
• Ability to handle multiple tasks and prioritize effectively

Skills

• Microsoft Office proficiency
• Customer service and problem-solving skills
• Leadership and management skills
• Technical proficiency

Benefits

Our benefits package includes full medical, prescription, dental and vision coverage, company-paid life and AD&D insurance, short-term and long-term disability, a 401(k) retirement plan with company match, paid time off, paid holidays, and additional paid days off for community or charitable services.

Pay

$47,392 - $54,238.75/annual, plus bonus potential

Schedule

Full-time position