Property Manager

About the role

Manages the Annie's Townhomes community in the Memphis metropolitan area.

Responsibilities

• Manages property staff, including recruiting, training, evaluating, counseling, and terminating
• Maintains property curb appeal
• Manages community marketing efforts
• Responds to and follows up on maintenance requests
• Directs preventive maintenance programs
• Inspects vacant apartments and prepares work orders as needed
• Qualifies prospects and processes applications according to established procedure
• Resolves conflicts (resident and/or staff) as smoothly as possible
• Plans, organizes, and attends recreational and social activities and resident functions
• Prepares a quarterly community newsletter
• Reviews all leasing and move-in documents with new residents
• Inspects apartments with residents upon move in and move out
• Aggressively follows up on lease renewal options
• Collects and enters all rents, issues late notices, aggressively follows up on delinquent accounts
• Makes bank deposits daily
• Maximizes cost effective purchasing and obtains competitive bids on appropriate projects
• Assists in preparing the annual budget and operates the property within that budget
• Monitors achievable rents in market area and establishes rental rates for the property
• Submits all required reports and responds to information requests in a timely manner
• Maintains accurate records for resident accounts, deposits, traffic, payroll, staff, units, and maintenance
• Records property activity using OneSite property management software
• Maintains working knowledge of laws, rules, and regulations concerning apartment leasing and management
• Supervises the operation and use of recreation facilities
• Monitors and upgrades safety procedures for all areas of the property
• Performs other duties as assigned by Regional Manager

Requirements

• High school diploma or equivalent
• Minimum of 2 years experience in residential management
• Pass a drug screening, background check, and credit report
• Exceptional communication, customer service, and marketing skills
• Available for overtime, weekend, holiday, and evening work
• Experience using property management software, preferably OneSite or Yardi
• Familiar with Microsoft Word and Excel
• Ability to walk the property, which may include climbing stairs
• Reliable transportation and valid driving license

Benefits

• Competitive salary
• Bonus / commission program
• Medical, dental, disability, and other insurance options
• 401(k) and Profit-Sharing Plan
• Paid training opportunities
• Pleasant working environment