Property Manager

About the role

Responsible for ensuring the efficient operation of the property under the direction of the Regional Manager. Property Manager Objectives Oversee and manage the financial and operational components of the property. Achieve targeted resident satisfaction through customer service to attain greater resident retention.

Responsibilities

• Adhere to all Fair Housing laws.
• Collect and post rent daily for the property.
• Monitor delinquency.
• Communicate operational and financial risks to Regional Manager and establish corrective action plans.
• Use effective methods for maintaining/increasing occupancy and income as approved by Regional Manager.
• Use effective cost control by operating within budgets and obtaining correct expense approvals.
• Perform daily physical inspection of the property and direct supervision of the maintenance employees.
• Approve all payables and work closely with Accounting to ensure timely payments.
• Implement and maintain a resident retention program, i.e., social service, activities, outreach marketing, or resident referral program.
• Oversee the leasing of the property; ensure thorough supervision of the office so that all sales techniques and methods required by management are being used effectively and in a professional manner.
• Train and mentor team members to ensure they understand policies, procedures, and protocols to perform daily responsibilities.
• Manage the recertification/renewal program.
• Conduct final interviewing and hiring of all property employees under the direction of the Regional Manager.
• Handle eviction of tenants in compliance with applicable laws and direction from legal counsel and/or management.
• Maintain compliance files according to the applicable funding and state requirements.
• Assist with the implementation and enforcement of Justus Property Management’s policies and procedures.
• Report any unusual or extraordinary circumstances regarding the residents or property to the Regional Manager immediately.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Directly supervise one or more employees; carry out supervisory responsibilities in accordance with the organization’s policies, procedures and applicable laws, including interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements

• Ability to perform each essential duty satisfactorily; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must have a valid driver’s license and proof of automobile insurance coverage.
• Occasional need (1% to 33% of the time) to utilize personal transportation to inspect property and surrounding neighborhood, make trips to the bank, and also visit the Corporate Office.
• Ability to solve problems with no direction; ability to interpret complex instructions furnished in written, oral or schedule form.
• Physical demands: regularly required to use hands to finger, handle, or feel and talk or hear; frequently required to stand, walk, and sit; occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell; must occasionally lift and/or move up to 25 pounds; specific vision abilities required include close vision, distance vision, color vision, and the ability to adjust focus.
• Work environment: frequently exposed to outside weather conditions that are sometimes harsh; noise level in the work environment is usually moderate.