Property Manager

About the role

The property manager builds and maintains a well-balanced portfolio of properties.

Responsibilities

• Cultivates partnerships with local real estate sales offices by marketing property management services to agents and managers.
• Onboards new accounts, including providing recommendations to owners in terms of marketability, improvements, and pricing.
• Markets rental properties through the Multiple Listing Service and advises owners of progress of showings, feedback, and applicants.
• Processes applicants for tenancy after obtaining screening with owner consultation.
• Conducts, coordinates, and reviews property surveys/inspections for lease compliance, maintenance oversight, and recommendation for lease renewal.
• Prepares all management leases. Ensures that certified funds and security deposits have been collected.
• Monitors unpaid rents and ensures delinquency notices are sent. Recommends initiation of legal actions in a timely manner as needed.
• Coordinates and negotiates lease renewals, including recommended rent increases.
• Communicates and advises owners in a timely manner of actions and/or funds needed to maintain property.
• Maintains property files in AppFolio and keeps operations team and Customer Experience team updated on status of properties.
• Communicates with owners regarding vacancies, leasing activity, applications, new tenants, lease renewals, and property legal matters such as HOA, condo, or formal complaints.
• Stays informed on maintenance, inspections, and other items that involve the property.

Performance Expectations

• Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
• Perform responsibilities as directed, achieving desired results within expected time frames and with a high degree of quality and professionalism.
• Establish and maintain positive and productive work relationships with all staff, customers, and business partners.
• Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities.
• Take personal initiative for technical and professional development.
• Follow the company HR Policy, the Code of Business Conduct, and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices.

Requirements

• College degree preferred or equivalent combination of training and experience.
• Experience in real estate, preferably in residential property management and/or management-related field.
• Must be licensed to practice real estate in the jurisdictions where properties are located.
• Excellent verbal and written communication skills.
• Ability to work independently.
• Ability to maintain a flexible schedule to include both in-office and field hours.
• Knowledge of accounting/bookkeeping fundamentals helpful.
• Knowledge of property maintenance and improvements.
• Knowledge of property rental values.
• Ability to work effectively with team members and contractors.
• Must be able to lift up to 25 lbs. and load and unload materials on to and off of vehicle.
• Daily travel in personal vehicle required.

Benefits

• Medical, Health Savings Account (HSA), Dental, and Vision insurance.
• Life Insurance.
• Paid Vacation (PTO).
• 401(k) with employer match.
• Flexible Spending Account (FSA).
• Employee Assistance Program (EAP).