Property Manager

Essential Function of the Position

To assist the Property Manager in managing the day-to-day operations of the community.

Responsibilities

• Greeting prospects.
• Qualifying prospective residents.
• Answering the telephone in a cheerful, professional and informed manner and obtaining an appointment with the prospect.
• Touring model, and making-ready units and then closing the sale.
• Aiding the Property Manager with posting of rent, notices and other administrative duties.
• Preparing monthly newsletters for residents.
• Creating flyers and other resident correspondences.
• Regularly, effectively marketing on an ongoing basis includes building rapport with federal, state and local agencies, potential employers and other potential sources of prospective residents.
• Accompanying the Property Manager to market area vendors, attending Apartment Association functions and Chamber meetings.
• Accepting applications for residency; checking to see if they are complete, explaining application fee and deposit fees, determining move-in date and apartment desired, processing necessary checks for final management approval, completing all leases and addendums, explaining lease to leases, having a thorough understanding of rental application, lease agreement and related documents, having a thorough understanding of the areas competition, including amenities, prices, etc., preparing weekly traffic reports, following lease renewal and recertification process, notifying maintenance of service requests, answering phone, checking answering service, writing up service requests, following up with residents to ensure service was satisfactory, filing service requests at completion, ordering all office supplies, on a rotation basis or as needed, shared exterior maintenance duties to include but not limited to; monitoring grounds and picking up trash where needed, sweeping parking, common and dumpsters areas, trimming, weeding, planting flowers and shrubs, painting and cleaning, if necessary, advising Maintenance and Property Manager of any capital improvements needed, writing up service requests for any exterior repairs needed, vacuuming swimming pool and maintaining chemical balances as needed, arranging pool furniture and removing trash in pool areas, ensuring boot leg or bandit signs are in proper locations, are in good condition, and banners or balloons attached, ensuring clubhouse, office and public areas are clean and smell fresh, preparing refreshments for prospective residents, always maintaining a courteous and helpful attitude to residents and prospects, accepting rental payments, being able to fill position of Property Manager and/or Leasing Consultant in the absence or vacation of either, following owner and management procedures and requests as directed.

  Qualifications

  • Computer skills and word processing skills are necessary.
  • Must be able to work at least a 40-hour work week and be available as staffing needs on weekends.

  Physical Requirements

  • Stand and walk or sit alternatively depending on specific needs of the day.
  • Estimate 60% of time is spent on feet and 40% of time is sitting at desk.
  • Frequent need (33% to 66% of the time) to perform the following physical activities; bend/stoop/squat, pick up litter, filing, climb stairs, inspect and show property, push/pull, inspect and show property, open/close doors, reach above shoulder, inspect property, store/retrieve supplies.
  • Constant need (66% to 100%) to perform the following physical activities: writing/typing, corporate/resident communications, grasping/turning, telephone/doorknob use, finger dexterity, operation of office equipment, lifting/carrying (paperwork, deliveries, files, miscellaneous): over 25 lbs., rare need (less than 1% of the time) 20 lbs. – 25 lbs., occasional need (1% to 55% of the time) 10 lbs. – 20 lbs., frequent need (33% to 66%) under 10 lbs.
  • Constant need (66% to 100%) to perform standing and walking activities related to inspecting and presenting property.
  • Constant need (66% to 100% of the time) to complete forms, read and review reports and wide variety of correspondence, view computer screen.
  • Frequent need to see small detail.
  • Frequent need (33% to 66%) to see things clearly beyond arm’s reach (inspecting property, neighborhood surveys.)
  • Must be able to determine colors properly because of decorating, design, paint colors, etc.
  • Constant need (66% to 100% of the time) to communicate over telephone and in person with property owners, corporate and property management, vendors and residents.

  Hearing Requirements

  • Constant need (66% to 100% of the time) to communicate over telephone and in person.

  Driving Requirements

  • Frequent need (20% to 25% of the time) to utilize personal transportation to inspect apartment property and surrounding neighborhood, make trips to the bank and visit the Home Office.
  • Must have valid driver’s license and automobile insurance.

  Working Environment

  • Indoors (66% to 100% of the time); frequently outdoors, all conditions (33% to 66% of the time.)
  • Occasional exposure to caustics, solvents, oils, paint fumes, flammables, pesticides, etc. (less than 10%.)

  Reasoning Development

  • High – Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action.
  • Must effectively convey ideas, images and goals to diverse group of personalities.