Property Manager

Job Duties

• Responsible for the overall financial performance of each managed property.
• Implement and maintain an effective resident relations program that drives resident satisfaction and retention through superior customer service initiatives, proactive problem resolution and effective maintenance of properties.
• Create and implement a specific property marketing strategy that drives a pipeline of new residents, supports the Goldmark brand marketing strategy at the property level and increases resident retention.
• Assist with the leasing and renewal process from start to finish in accordance with company procedures and Fair Housing requirements.
• Maximize net collected rent (NCR) for properties.
• Oversee all related vendor expenses to ensure timely processing and payment as well as ensuring expenses stay within budget allocations.
• Assist with regular preparation of operational performance reporting, annual budgets and presentations for assigned properties.
• Provide guidance on capital project and rehab needs to further enhance the property.
• Hire, train, develop, and lead team members to perform at their best with a focus on transforming the lives of those we serve.
• Serve as a mentor to help in the growth and development of fellow team members.

Requirements

• High School Diploma or GED.
• A minimum of 3 years leadership experience including the demonstrated ability to motivate teams to their full teams and lead through complex situations.
• Minimum 2 years experience overseeing financial reporting, budgeting or managing a budget, hitting KPI’s/goals within a service industry.
• Ability to operate common office equipment and basic computer skills.
• Must have a valid driver’s license, vehicle, and vehicle insurance per company requirements.
• Proficiency of the English language in reading, writing and verbal communication.
• Strong analytical, problem-solving, and critical thinking skills.
• Proficiency in Microsoft Suite including SharePoint, Word, Outlook and Excel.

Qualifications

• Experience in the property management industry.
• Knowledge of Fair Housing laws and market trends.
• Experience in managing property finances and budgets.
• Experience in resident relations and customer service.
• Experience in property marketing and leasing processes.
• Experience in leading and developing property management teams.

Skills

• Leadership and motivational skills.
• Financial management and budgeting skills.
• Customer service and resident relations skills.
• Property management and leasing skills.
• Team development and coaching skills.
• Problem-solving and critical thinking skills.
• Microsoft Suite proficiency.

Benefits

• Paid Time Off (PTO) that grows with tenure.
• Up to 120 hours of Paid Time Off (PTO) each year, plus 8 paid holidays.
• On-demand pay for hourly team members.
• “YOU” Days (32 hours) and volunteer hours.
• Years-of-service recognition.
• Leverage leadership development programs for career advancement.
• Medical, dental, vision, and 401(k) plans.
• Employee Assistance Program (EAP).
• Income-replacement benefits for qualifying life events.

Pay

Starting salary $60,000 (and more based on experience!). Ask about our Incentive Plan for this role!

Schedule

Flexible schedule to accommodate property management responsibilities.