Property Manager

Job Duties

• Responsible for the overall financial performance of each managed property.
• Implement and maintain an effective resident relations program that drives resident satisfaction and retention through superior customer service initiatives, proactive problem resolution and effective maintenance of properties.
• Create and implement a specific property marketing strategy that drives a pipeline of new residents, supports the Goldmark brand marketing strategy at the property level and increases resident retention.
• Assist with the leasing and renewal process from start to finish in accordance with company procedures and Fair Housing requirements.
• Maximize net collected rent (NCR) for properties.
• Oversee all related vendor expenses to ensure timely processing and payment as well as ensuring expenses stay within budget allocations.
• Provide guidance on capital project and rehab needs to further enhance the property.
• Hire, train, develop, and lead team members to perform at their best with a focus on transforming the lives of those we serve.
• Serve as a mentor to help in the growth and development of fellow team members.

Requirements

• High School Diploma or GED.
• A minimum of 4 years leadership experience including the demonstrated ability to motivate teams to their full teams and lead through complex situations.
• Minimum 2 years experience overseeing financial reporting, budgeting or managing a budget, hitting KPI’s/goals within a service industry.
• Ability to operate common office equipment and basic computer skills.
• Must have a valid driver’s license, vehicle, and vehicle insurance per company requirements.
• Proficiency of the English language in reading, writing and verbal communication.
• Strong analytical, problem-solving, and critical thinking skills.
• Proficiency in Microsoft Suite including SharePoint, Word, Outlook and Excel.

Preferred

• Four-year degree in business or related subject.
• 3 years prior property management experience in multi-family environment with 3 years in a leadership role.
• Previous sales experience that demonstrates a strong sales aptitude with confidence and drive to close the sale.
• Certified Property Manager (CPM), Certified Apartment Manager (CAM) or Certified Apartment Leasing Professional (CALP) certifications.
• Familiar with federal, state, and jurisdictional laws and regulations concerning multi-family housing, Fair Housing, and team member safety.
• Yardi Property Management Software experience.
• A motivated, well-organized, and self-directed individual who is also able to motivate and guide others.
• Ability to multi-task, prioritize responsibilities, manage time, as well as possess an orientation toward details.
• Strong interpersonal and communication skills with ability to relate and address issues with a diverse group of people.

Benefits

• Time off that grows with you.
• Paid Time Off (PTO) accrues throughout the year and increases with tenure, giving you more flexibility over time.
• Enjoy 8 paid holidays each year.
• Take time to recharge with 4 YOU Days each year, giving you a paid day off each quarter to use how you choose.
• Give back to your community with paid volunteer opportunities.
• Access On-Demand Pay, allowing eligible hourly team members to access a portion of earned wages before payday.
• Celebrate your milestone anniversaries, with a gift card and a paid day off.
• Choose from three medical plan options, including HSA options, along with dental and vision coverage.
• Receive company HSA contributions to help offset out-of-pocket expenses.
• Build your future with a 401(k) plan that offers up to a 5% company match and immediate vesting.
• Feel financially supported with income-replacement benefits for qualifying life events, along with voluntary benefit options to help support you and your family.
• Access an Employee Assistance Program (EAP).
• Grow your career through leadership and development opportunities designed to support your success.

Pay

Starting salary of $71,000 annualized (and more based on experience). Ask about our Incentive Plan for this role!

Schedule

Flexible schedule to accommodate property management needs.