Property Manager

About the role

Fogelman is hiring an experienced Property Manager to lead the team at Appling Lakes located in Memphis.

Responsibilities

• Certainly conduct all business in accordance with company policies and procedures, Fair Housing laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing.
• Assists the Regional Vice President in formulating budgets for each upcoming calendar year.
• Responsible for staying within the established budget guidelines throughout the year, escalating any anomalies or exceptions.
• Responsible for monthly review of financial statements and preparing owner reports.
• Ensures that all rents are collected, posted, and deposited in a timely manner.
• Performs evictions and utility cut-offs as required on delinquent rents.
• Maintain a positive relationship with vendors to ensure accurate invoicing, work scheduling, and obtaining certificates of insurance (COI).
• Approves property expenditures.
• Recruits, hires, trains, and supervises all on-site property staff in order to achieve operational goals of assigned property.
• This process includes new employee orientation, review and approval of timesheets, instructing and advising on-site staff of employee policies and procedures, and performance evaluations.
• Works with the Human Resources department in developing and coaching employees to achieve property and company goals.
• Conducts ongoing training with property staff; e.g., leasing paperwork, workplace safety, and any other type of training that may be needed.
• Ensures that lease files are completed accurately and timely.
• Reviews all lease applications and signs new move-in leases and addendums.
• Conducts property inspections with government agencies, Fogelman leadership, and property owners.
• Ensures that the property meets all requirements as outlined in Fogelman audits and regulatory agency audits.
• Responsible for office opening on schedule, condition of office and model apartments.
• Maintains all on site local and state licenses.
• Reports all liability and property incidents through the online incident reporting system.
• Responsible for other special projects and reports upon request (e.g., Capital Improvement and Interior Renovations).
• Builds a resident focused culture.
• Ensures employees are in compliance with all Fair Housing laws.
• Reviews all notices to vacate to determine the cause of the move-out.
• Limits the development of plans for process improvement.
• Follows Fogelman policies and procedures to maintain positive resident communications; e.g., resolving complaints, service requests, etc.
• Physically walks and inspects the entire property on a regular basis, including verifying the condition of the overall property, common areas, and vacant apartments.
• Sets up and coordinates with maintenance staff to ensure timely turnover of apartments after move-out.
• Develops a property marketing plan and oversees outside marketing.
• Ensures that the marketing reports are completed in a timely manner.
• Trains the leasing staff to properly welcome and show the property to prospective residents.
• Maintains awareness of market/industry conditions and trends.

Requirements

• Five years of experience in on-site property management preferred.
• Three years of experience as a property manager preferred.
• Must have background in supervision and a successful track record of accomplishments.
• Certified Apartment Manager (CAM), Residential Apartment Manager (RAM) or Certified Property Manager (CPM) certification preferred.
• Working knowledge of property management platforms (i.e., Yardi, Entrata, Yieldstar, CRM).
• Excellent communication (verbal and written), relationship-building, and customer service skills.
• Lease up or new construction experience with proven results preferred for new development properties.

Skills

• Strong constant finger dexterity with ability to grasp/turn.
• Strong sensory skills such as good eyesight, good hearing; ability to comprehend, speak, write and communicate.

Qualifications

• Valid driver's license and automobile insurance may be required depending on the property.