Property Manager

About the role

The onsite property manager is responsible for all aspects of client relations from financial reporting to building staff performance and productivity. This in-person role is available at a property in Long Island City, New York.

Responsibilities

• Work closely with the Board of Managers, General Manager and Sponsor team to ensure the property is delivered as planned.
• Oversee all aspects of building management in conjunction with the General Manager.
• Actively participate in the preparation of annual operational budgets.
• Create and enforce a comprehensive welcome package with move-in instructions, policies, and building rules and regulations.
• Maintain cash and reserve funds.
• Monitor and execute methods to preserve client cash and capital.
• Ensure timely and accurate payment of bills.
• Interface with residents.
• Attend monthly and annual board meetings.
• Negotiate all service contracts.
• Oversee resident improvement construction projects and capital improvements as required.
• Oversee repairs and apartment alterations.
• Affirm property’s compliance with all applicable city, state and federal regulations.
• Take immediate action to resolve new violations.
• Resolve old violations of record on a timely basis.
• Ensure implementation of security and safety safeguards and procedures for portfolio of properties managed.
• Perform regular property inspections to ensure building safety, maintenance, cleanliness, etc.
• Communicate mechanical/building deficiencies and issues with building staff and other appropriate parties involved.
• Identify, discuss, plan, and negotiate with vendors to complete all necessary capital improvement projects.
• Safeguard and renew building insurance with Vive.
• Oversight of maintenance requirements of properties' physical plants, such as boiler conversions and HVAC systems.
• Obtain vendor service contract proposals for Board review.
• Interface with all internal department personnel (accounting, compliance, closings, etc.).
• Maintain and organize electronic and paper tenants and building files.
• Respond to all communications (phone, email, etc.) in a timely and professional manner, ensuring same-day responses to emails and calls received before 3 PM.
• Email the supervisor within 24 hours of a board or annual meetings with a succinct description of the general tone of the meeting and ensure the property questionnaire is kept current with any relevant updates.
• Handle emergency situations and deal with crisis management.

Qualifications

• Bachelor's degree required.
• Certifications desired.
• 5+ years’ experience in New York City residential condominium and cooperative property management.
• Superior verbal and written communications skills and proven customer service exposure.
• Strong financial acumen, with the ability to analyze, prepare and manage budgets, cash flow, and financial statements effectively.
• High energy type of attitude to deal with the day-to-day tasks and able to multi-task under pressure and stressful situations.
• Exceptional organizational skills, with the ability to manage multiple priorities, stay consistent, and remain flexible and adaptable to change while maintaining a high level of accuracy and attention to detail.
• Proven leadership and teamwork skills and attributes.
• Demonstrated experience in large, complex accounts with multiple clients and stakeholders.
• Excellent decision making and analytical skills to effectively tackle issues or challenges that may occur daily.
• Excellent time management skills to meet deadlines and display efficiency.
• Working knowledge of Microsoft office and Windows environment necessary.
• Experience with property management software, AvidXchange, ClickPay is a plus.

Skills

• Superior verbal and written communications skills.
• Strong financial acumen.
• Exceptional organizational skills.
• Proven leadership and teamwork skills.
• Excellent decision making and analytical skills.
• Excellent time management skills.
• Working knowledge of Microsoft office and Windows environment.
• Experience with property management software.

Benefits

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, life insurance, short term disability, legal, and identity theft. You will also be eligible for company paid life insurance, long term disability, and benefits from our employee assistance program. In addition, you will be eligible for paid time off, paid holidays, and a 401k with company match.

Pay

$100,000 - $120,000 / year

Schedule

Full-time position