Property Manager

About the role

Farley White Management Company is looking for a seasoned Commercial Property Manager to lead operations at a Class A, 295,000 RSF connected office complex located in the heart of Boston’s Financial District. The ideal candidate will bring both operational expertise and strategic insight to oversee day-to-day performance while safeguarding the long-term value of the assets. This position requires proven leadership in a high-rise building in an active downtown environment.

Responsibilities

• Oversee the full operational and strategic management of the property, including maintenance, engineering, security, and janitorial services.
• Develop and execute annual operating and capital budgets, including forecasting, variance reporting, and asset-level business planning.
• Lead the implementation of capital projects, tenant improvement work, and infrastructure upgrades; managing vendor selection, permitting processes, and quality assurance.
• Serve as a key liaison between ownership, tenants, and vendors—ensuring transparency, responsiveness, and accountability in all interactions.
• Enforce lease compliance with a strong working knowledge of lease provisions related to expenses, landlord obligations, services, and alterations.
• Inspect building systems, mechanical infrastructure, tenant spaces, and all public areas regularly to ensure Class A standards and code compliance.
• Monitor and manage energy use, sustainability programs, and compliance with city, state, and local initiatives.
• Coordinate and evaluate vendor and contractor performance, holding service partners accountable to contract scope, response times, and quality standards.
• Supervise on-site staff including engineers, administrative support, and vendor partners—overseeing training, scheduling, performance evaluations, and team development.
• Support leasing efforts by preparing spaces for tours, participate in marketing efforts and provide guidance on buildouts aligned with tenant requirements and long-term asset strategy.
• Implement and oversee robust tenant satisfaction and retention initiatives, responding quickly and professionally to concerns while fostering long-term partnerships.
• Maintain accurate property documentation, records, reports, and compliance logs, and utilize company databases and tools such as MRI and Kardin.
• Participate in emergency planning, life safety compliance, and after-hours response planning.

Requirements

• Bachelor’s degree required; concentration in Business Administration, Real Estate, or related field preferred.
• Minimum 5–7+ years of property management experience, with direct experience managing Class A, multi-tenant commercial office buildings in urban environments.
• Proven experience in management, evaluation, development, and motivation of subordinates to include on-site staff including administrative and engineer department.
• High-rise operations, capital planning, and complex mechanical systems knowledge strongly preferred.
• RPA, CPM, or LEED certification preferred.
• Proficiency in Microsoft Office Suite required; MRI, Kardin, and tenant service platforms preferred.
• Demonstrated knowledge of all core building systems including HVAC, electrical, life safety, and vertical transportation.
• Strong understanding of building security, emergency procedures, and city regulatory processes.
• Experience with tenant improvement projects and complex capital projects required.

Skills

• A strategic mindset with the ability to align building operations with ownership goals.
• Excellent leadership skills with the ability to mentor, inspire, and hold team members accountable.
• Strong communication and negotiation skills with a focus on diplomacy, problem-solving, and professionalism.
• Ability to thrive in a high-pressure, fast-paced downtown environment with multiple stakeholders and competing priorities.
• Financial fluency, particularly in budgeting, forecasting, variance analysis, and capital planning.

Benefits

• Medical, Dental & Pre-tax Flexible Savings Account.
• IRA Retirement savings program with company match.
• Company paid short & long-term disability, life insurance plan.
• Generous paid time off plan and company holidays.

Pay

Salaried position with profit sharing and bonus program included.

About Us

Farley White Management Company is a Boston-based owner of first-class commercial real estate operating in Massachusetts, New Hampshire & Florida. The success and growth of the company is reliant upon the talented team of individuals who support and trust in our passion for real estate and for our customers.