Property Manager

Ebenezer is looking for a Property Manager to join our senior cooperative team at Village Coop West Des Moines in West Des Moines, Iowa. This position manages and supervises the day-to-day operations of the homeowner association, including site staff supervision, board relations, committee support, financial oversight, member/owner relations, marketing and sales of the community and units, and promotes a healthy and vibrant environment for staff and residents.

Responsibilities

• Provides leadership and supervision to staff:
  • Supervises all staff and provides annual written performance reviews.
  • Actively promotes a customer service outlook and attitude among staff.
  • Provides support for day-to-day problem-solving strategies and encourages best practices.
  • Submits payroll bi-weekly utilizing computerized time records.
  • Serves as a mediator with staff and Owners, if needed.
• Establishes and supports an environment conducive to the provision of quality services and high-level customer satisfaction:
  • Ensures office coverage during required business hours.
  • Develops and maintains positive and effective working relationships with the Board of Directors, Owners, and community committees.
  • Meets regularly with Board of Directors and committees and assists with preparation of materials for these meetings.
  • Communicates regularly with board and owners through management reports and newsletters.
  • Maintains an appropriate level of confidentiality.
• Develops budget, routinely monitors financial activities, and maintains accurate financial records:
  • Prepares and submits monthly resident trial balance, noting any changes during the month.
  • Collects all receivables and deposits to appropriate bank account.
  • Codes and processes all payables to assure accuracy and timeliness.
  • Monitors spending in all areas to comply with approved budget.
  • Reviews monthly financial reports and identifies variances.
• Monitors the maintenance of the building and grounds and provides feedback/direction to appropriate staff as necessary:
  • Routinely inspects building and grounds to ensure cleanliness and upkeep.
  • Reports accidents and emergency situations to Regional Manager.
  • Assists with soliciting bids.
  • On call for maintenance emergencies.
• Understands the association governance and the sale process:
  • Serves as a resource to members in sale of their share/unit.
  • Shows units to potential buyers.
  • Serves as a resource to marketing committee.
  • Conducts disclosure meetings and closings with new buyers.

Requirements

• 3 years of life experience in any of the following: Business, Sales, Hotel, Leasing, Accounting, Customer Service, Activities
• Real Estate Licensure – required to obtain within 48 months of hire date

Qualifications

• Associate Degree (preferred)
• Experience working with Seniors (preferred)
• 5 years of previous experience (preferred)

Benefits

Ebenezer offers a generous benefits package, including but not limited to:

• Medical, dental, and vision plans
• Life insurance
• Short-term and long-term disability insurance
• Paid Time Off (PTO) and Sick and Safe Time
• Tuition reimbursement
• Retirement benefits
• Early access to earned wages

Schedule

• Part-time: 40 hours every two weeks
• Day shift: Monday - Friday, 4-hour shift
• No weekends

An individual's pay rate may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer.