Property Manager

Duties & Responsibilities

• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, the Fair Credit Reporting Act, and all other Federal and State laws.
• Financial:
• Assist in the formulation of budgets for each upcoming calendar year.
• Actively maintain and report monthly variances and narratives.
• Ensure that all rents are collected when due, and posted in a timely manner. Make sure that all bank deposits are made immediately and deposits are reported to the corporate office on a daily basis.
• Perform evictions, utility cut-offs and landlord liens as required on delinquent rents.
• Communicate with vendors/contractors concerning work scheduling, billings, vendor relations, and certificates of insurance.
• Make rental rate recommendations to Regional Property Manager.
• Hire, train, motivate, and supervise all on-site staff in order to achieve operational goals of assigned community.
• Provide comprehensive feedback to non-performing employees. Facilitate disciplinary procedures and documentation up to and including terminations of employment if necessary.
• Conduct on-going training with office staff; e.g., leasing paperwork, workplace safety, and any other type of training that may be needed on a daily basis.
• Report all liability and community incidents to the corporate office immediately. Ensure that all workers’ compensation claims are reported and proper paperwork is completed.
• Complete any pertinent safety checklists with maintenance staff.
• Maintain records on all aspects of management activity on a daily, weekly, and monthly basis. Submit required reports to corporate offices on a daily, weekly, and monthly basis.
• Maintain a positive customer service attitude.
• Periodic inspection with resident move-ins/move-outs.
• Review all notices to vacate to determine the cause of the move-out.
• Initiate and implement policies/procedures to manage resident communications; e.g., complaints, service requests, etc.
• Physically walk and inspect community on a regular basis; check on vacant apartments.
• Update board indicating vacancy status on a daily basis. Coordinate with maintenance and make-ready staff to ensure the timely cleaning of apartments after move-out.
• Work closely with Maintenance Supervisor to monitor and schedule all maintenance activity.
• Conduct market surveys monthly and provide trend report information. Shop competition and be aware of neighborhood market conditions.
• Welcome and show community to prospective new residents. Also, handle incoming phone calls from prospective new residents and complete appropriate paperwork.
• Maintain awareness of market/industry conditions and trends via trade publications, professional organizations, etc.

Requirements

• Prefer 3 years experience in on-site property management; 2 as a property manager.
• Must have a background in supervision and successful track record of accomplishments.
• Computer Skills: Microsoft Office (Word, Excel, Outlook, etc.), proficiency with Yardi Voyager, able to learn new systems quickly and utilize them in daily work.
• Work Hours: Full-time - salaried position. Must be available on weekends for staffing needs and emergencies.
• Frequent need (20% to 25% of the time) to utilize personal transportation to inspect apartment community and surrounding neighborhood, make trips to the bank, and visit the corporate office.
• Must have valid driver’s license, automobile insurance, and a clean driving record.
• Must be willing to submit to a criminal background check.

Benefits

• Competitive salary & high bonus potential
• Medical, Dental, Vision Insurance
• Generous vacation and sick leave policy
• Extensive Paid Holidays
• Employee recognition and awards
• Free life insurance
• Short term disability
• Company-wide events
• A work family you can always rely on
• Employee Mentorship program
• Reimbursement program for industry schooling
• Employee housing discount
• Awarded Best Places to Work by multiple organizations
• Associate referral bonus
• Paid maternal and paternal leave
• Ongoing training
• Internal growth opportunities