Property Manager

About the role

DASMEN Residential is seeking a full-time Property Manager for a location between Newell & Mint Hill, E W.T. Harris Blvd + Albemarle Rd. The role is fully accountable for all day-to-day property operations, overseeing and enhancing the value of the property, and reports to the Regional Manager.

Responsibilities

• Demonstrate the ability to understand financial goals, operate asset in owners’ best interest.
• Maintain accurate records of all property transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
• Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner.
• Generate necessary legal action, documents and process in accordance with State and Company guidelines.
• Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.
• Ensure that A/P invoices are submitted to the corporate office for payment, handle petty cash and all funds.
• Ensure property is rented to fullest capacity.
• Utilize marketing strategies to secure prospective residents.
• Confirm that leasing staff techniques are effective in obtaining closing.
• Confirm that leasing staff gather information about market competition in the area and file.
• Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others.
• Represent the company in a professional manner at all times.
• Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow.
• Confirm all leases and corresponding paperwork are completed and input to System accurately and on a timely basis.
• Ensure current resident files are properly maintained.
• Ensure all administrative paperwork is accurate, complete and submitted on a timely basis.
• Lead emergency team for community. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.).
• Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management.
• Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletters, etc.).
• Ensure distribution of all company or community-issued notices (i.e., bad weather, emergency, etc.).
• Consistently use successful techniques and company directives to screen, hire, orient and train new personnel.
• Ensure efficiency of staff through ongoing training, instruction, counseling, and leadership.
• Plan weekly/daily office staff schedules and assignments.
• Administer action plans consistently, and on a timely basis with performance problems. Document appropriately, communicate situation to supervisor, Human Resources Director, and terminate properly when necessary.
• Provide support to staff to encourage team work and lead as an example in creating a harmonious environment.
• Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.).
• Maintain community appearance and ensure repairs are noted and completed on timely basis. This requires regular community inspections and tours.
• Assure quality and quantity of market ready apartments.
• Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance.
• Ensure that all service requests are recorded and communicated appropriately to maintenance.

Qualifications

• At least 3 years of experience as a Property Manager required
• Certified Apartment Manager (CAM) or