Property Manager

About the role

DASMEN Residential is seeking to hire a full-time Property Manager. This position is fully accountable for all day-to-day property operations, overseeing and enhancing the value of the property. Property Manager must embrace the concepts of Level 5 Leadership, Group Responsibility and Servant Leadership. Reports to: Regional Manager. Wage Status: Exempt (ineligible for overtime).

Responsibilities

• Financial: Demonstrate ability to understand financial goals, operate asset in owners’ best interest; maintain accurate records of all property transactions and submit timely (rent rolls, delinquency reports, move-in/move-outs, etc); ensure rents and late fees/check charges are collected, posted and deposited timely; generate necessary legal action, documents and process per State and Company guidelines; provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance; ensure A/P invoices submitted to corporate office for payment, handle petty cash and all funds.
• Leasing: Ensure property rented to fullest capacity; utilize marketing strategies to secure prospective residents; confirm leasing staff techniques effective in obtaining closing; confirm leasing staff gather market competition info and file; continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to provide up-to-date information; represent company professionally at all times.
• Administrative: Prepare/implement procedures and systems per company guidelines for orderly workflow; confirm leases and paperwork completed and input to system accurately and timely; maintain current resident files; ensure administrative paperwork accurate, complete and submitted timely; lead emergency team for community, ensure proper response and handling of community emergencies with staff, residents, buildings per guidelines to minimize liabilities (criminal activity, injuries, fires, floods, freezes, etc).
• Resident Retention: Deal with resident concerns/requests timely to ensure satisfaction; develop/implement resident retention programs (resident functions, special promotions, monthly newsletters, etc); ensure distribution of all company or community-issued notices (bad weather, emergency, etc).
• Human Resources: Use successful techniques and directives to screen, hire, orient, train new personnel; ensure staff efficiency via ongoing training, instruction, counseling, leadership; plan weekly/daily office staff schedules and assignments; administer action plans timely for performance problems; document, communicate to supervisor/HR Director, terminate properly when necessary; provide support to staff to encourage teamwork and lead as example for harmonious environment; ensure administrative processes involving personnel handled timely (performance evaluations, salary reviews, time sheets, change of status forms, etc).
• Maintenance: Maintain community appearance and ensure repairs noted and completed timely via regular inspections and tours; assure quality and quantity of market-ready apartments; ensure models and market-ready apartments walked daily and communicate service-related needs to maintenance; ensure all service requests recorded and communicated appropriately to maintenance.

Qualifications

• At least 3 years of experience as a Property Manager required
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
• Yardi Voyager experience required
• College degree preferred, high school diploma/GED required
• Ability to apply principles of logical thinking to define problems, collect data,