Property Manager

CYM Living is a national real estate firm headquartered in Chicago, IL, with additional offices near New York City. The company’s mission is to provide residents with an exceptional living experience, nurture a culture of community, and empower growth from within. As a vertically integrated firm, CYM Living combines operations, data, technology, and hyper‑local customer service to manage its residential properties.

Responsibilities

• Own a geographic area of buildings within a specific region.
• Conduct property showings and assist in the leasing process, including negotiating lease terms and upselling property features.
• Follow up on maintenance and repair requests to ensure properties remain in excellent condition.
• Address resident complaint phone calls and follow‑up, maintaining ongoing resident satisfaction.
• Collect monthly rents and administer collection procedures when needed.
• Perform routine drive/walk‑by inspections of properties at various times throughout the day and night.
• Develop positive relationships with tenants to foster community engagement and satisfaction.
• Navigate, update, and work effectively in the AppFolio software environment.
• Complete any projects or additional duties as requested.
• Maintain a reliable automobile for transportation between buildings.

Requirements

• Proven experience in property management or a related field (preferred).
• Strong knowledge of real estate administrative processes and relevant laws.
• Excellent negotiation skills with the ability to upsell property features effectively.
• Exceptional customer service skills focused on tenant satisfaction.
• Proficiency in property maintenance management and coordination.
• Strong phone etiquette and communication skills for effective tenant interactions.
• Working knowledge of Microsoft Excel, Word, and mobile communication tools.
• Willingness to work a flexible schedule as needed to show units.
• Access to a reliable automobile – required.
• Exceptional leadership and team development skills.

Benefits

• Competitive salary.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plan with employer match.
• Paid time off and holidays.
• Professional development opportunities and ongoing training.