Property Manager

About the role

As a Property Manager with Cresten Properties, you will oversee the daily operations of multi-family residential complexes. Your responsibilities include achieving occupancy goals, responding to inquiries, scheduling property showings, determining resident eligibility, managing the property management system, communicating with vendors, maintaining accurate records, and providing excellent customer service.

Responsibilities

• Achieve occupancy goals through strategic advertising, property tours, and timely filling of vacancies.
• Respond to inquiries via phones, internet, and walk-ins from prospective residents.
• Schedule and conduct property showings with prospective residents.
• Determine the eligibility of prospective residents according to company policy.
• Manage and maintain the property management system.
• Communicate effectively with vendors/contractors in a timely manner.
• Maintain accurate records, compiling reports and documentation.
• Provide excellent customer service and resident relations.
• Ability to follow company safety requirements and maintain a secure premises of the property while providing solutions where applicable.
• Supervise maintenance activities in conjunction with the Maintenance Supervisor.
• Carry out routine inspections of the property, including common areas, grounds, and amenities.
• Ensure work orders are completed in a timely manner.
• Conduct market surveys, staying competitive with competition.
• Operate within non-discriminatory and Fair Housing laws.
• Aid in property budgets.
• Collect rents from current residents and assist in collections of delinquent accounts.
• Maintain and exceed personal KPI metrics, such as lead generation, lead-to-showing conversions, lease conversions, response times to tenant inquiries, and maintenance issue resolution times and other metrics as determined by Supervisor.
• Analyze property data to identify trends and areas for improvement.
• Other duties as required/assigned.

Requirements

• Detail-oriented with exceptional office skills.
• Excellent organization, communication, and interpersonal skills.
• Must have the ability to prioritize and multi-task.
• Operating standard office equipment, including job-related computer hardware and software applications, including Microsoft Office Products.
• Strong supervisory and decision-making skills with the ability to exercise sound judgment and discretion.
• Ability to analyze data, recommend solutions, and implement policies effectively.
• Three years of Property Management, General Management or equivalent experience preferred.
• Familiar with Fair Housing Laws preferred.
• Knowledge of Yardi property management system preferred.

Qualifications

• High School Diploma required.

Skills

• Detail-oriented with exceptional office skills.
• Excellent organization, communication, and interpersonal skills.
• Must have the ability to prioritize and multi-task.
• Operating standard office equipment, including job-related computer hardware and software applications, including Microsoft Office Products.
• Strong supervisory and decision-making skills with the ability to exercise sound judgment and discretion.
• Ability to analyze data, recommend solutions, and implement policies effectively.

Benefits

While the specific benefits are not detailed, typical benefits for a property manager position might include health insurance, retirement plans, paid time off, and professional development opportunities.

Pay

The pay range for this position is $20 - $25 per hour, depending on experience and qualifications.

Schedule

The schedule for this position is typically Monday through Friday, with some weekend work required based on property needs.