Property Manager

About the role

This is a full-time, exempt position reporting to the Regional Manager.

Where You’ll Work

801 Polaris apartments perfectly mesh modern urban living with suburban comforts and amenities. We’re nestled between Polaris Fashion Place and High Banks Metro Park with easy access to I-270. Our apartments feature studio, 1, and 2-bedroom floor plans with luxury finishes throughout – such as wood-style plank floors, stainless steel appliances, granite countertops, pendant lighting, and walk-in closets with extra storage.

Responsibilities

• Drive the financial success of the property by achieving monthly, quarterly, and annual goals, maximizing net operating income through effective revenue improvement strategies and cost management.
• Lead and participate in all aspects of leasing production, including administration, marketing, and maintaining competitive market knowledge to maximize rental income and ensure budgeted occupancy levels.
• Oversee and participate in all aspects of timely rent collection, manage delinquency rates, and adhere to landlord/resident laws, including executing necessary legal actions.
• Cultivate and support a high-performing team by training, mentoring, and holding team members accountable for their roles and responsibilities while fostering a positive and engaging work environment.
• Recruit, hire, and develop team members, addressing performance concerns and maintaining team alignment with company policies and goals.
• Deliver superior service to residents by monitoring service request completion, maintaining aesthetic standards, and proactively addressing resident concerns to enhance retention.
• Manage operational reporting requirements, ensuring accuracy and timely submission of all regular and ad-hoc reports.
• Identify and communicate both operational and financial risks to corporate management and collaborate to effectively establish corrective action plans, as needed.
• Serve as the primary point of contact between the corporate office and property and interact with investors as necessary.
• Promote and model adaptability, encouraging innovation and solutions-oriented thinking to meet the evolving needs of the community.
• Perform other responsibilities as assigned.

Requirements

• High school degree or equivalent required; bachelor’s degree in Property Management, Business, or related field preferred.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ, and IA.
• 3 – 7 years of progressive experience in a conventional housing property management role, with at least one year as a Property Manager preferred.
• Experience with property management systems such as Entrata, Onesite, or Yieldstar preferred.
• Proficiency in Microsoft Excel, including experience creating formulas, sorting, and filtering data.
• Strong leadership, communication, and problem-solving skills with a passion for driving team success.

About the Company

Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer built on the foundation of over 20 years of friendships. Our unique approach successfully combines data and experience. Supported by over 900 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

Benefits

As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.