Property Manager

Property Operations & Leadership

Oversee all daily property operations, ensuring compliance with company policies, fair housing laws, and local regulations.

Conduct regular property inspections and coordinate timely maintenance, repairs, and preventive care.

Manage maintenance service requests, prioritizing urgent items and coordinating with vendors and in-house staff.

Monitor and enforce lease terms, community rules, and safety policies.

Handle resident complaints and service issues with discretion, professionalism, and prompt follow-through.

Supervise all on-site team members including leasing, maintenance, porters, and contractors; handle scheduling, performance evaluations, and coaching.

Leasing & Marketing

Maintain high occupancy rates through strategic leasing and marketing efforts.

Oversee and execute property marketing campaigns across multiple platforms (RentCafe, ILS, social media, signage, outreach, etc.).

Set and meet leasing goals; review traffic reports and conversion metrics regularly.

Ensure vacant units are market-ready and that tours, follow-ups, and move-ins are seamless and professional.

Build strong rapport with prospective and current residents to enhance satisfaction and retention.

Prepare, review, and manage operating budgets in coordination with the Regional Manager.

Collect rent, process payments, and oversee delinquency tracking, notices, and evictions in accordance with legal guidelines.

Maintain and monitor property financials including accounts payable/receivable, purchase orders, and vendor contracts.

Prepare and submit monthly, quarterly, and annual reports summarizing key metrics, resident feedback, occupancy trends, and property needs.

Analyze operational data to make data-driven decisions that improve performance and reduce expenses.

Maintain accurate and organized resident files, contracts, inspections, incident reports, and vendor documents.

Ensure all company policies, federal/state/local housing laws, and safety protocols are consistently upheld.

Create and maintain a resident retention plan including events, communication programs, and reputation management.

Requirements

• 4+ years of experience in property management, preferably in multifamily residential or distressed property settings.
• Proven success in stabilizing and improving underperforming properties.
• Strong leadership experience, including team hiring, supervision, and performance management.
• Experience using Yardi Voyager, RentCafe, or similar property management software.
• Solid understanding of Fair Housing laws, leasing best practices, and local housing regulations.
• Ability to manage multiple priorities and deadlines in a fast-paced, high-stress environment.
• High level of professionalism, communication, and problem-solving skills.
• Must be organized, detail-oriented, and capable of independent decision-making.
• Capable of walking the property regularly, climbing stairs, and lifting up to 25–50 lbs as needed.
• Valid driver's license and reliable transportation required.