Property Manager

Essential Job Functions

• Operate within the provisions of Seattle and Washington State Landlord Tenant law, Fair Housing law and the ADA.
• Maintain all tenant files and program operation to ensure documentation complies with contracts, auditing and all other applicable standards and conduct ongoing review process to ensure that program standards are maintained.
• Provide professional residential service standards at all times by promptly responding to tenant complaints and seeking immediate resolutions.
• Ensure adequate coverage of the premises through coordination with support services.
• Enforce rules and lease provisions.
• Follow up with appropriate disciplinary actions for rules violations including serving appropriate legal notices and processing evictions.
• Collect rent and process delinquent payments in accordance with Washington State and Seattle landlord tenant regulations.
• Resolve subsidy account discrepancies.
• Aid in the preparation of annual budget.
• Provide tours to prospective applicants and work with applicants to complete an accurate compliance file for approval prior to move-in.
• Maintain wait list or interest list in accordance with program requirements.
• Sign and maintain all lease agreements with new residents and provide orientation.
• Process work orders and coordinate maintenance and janitorial services with the facilities team.
• Work with residents who may have issues related substance addiction, physical and mental health problems, and who may be in need of social living skills.
• Ensure ongoing compliance with applicable housing laws, fair housing regulations, lease requirements, and organizational policies through consistent oversight of property operations and tenant documentation.

Qualifications

• Education: A bachelor's degree in business administration, real estate, finance, or a related field is typically preferred.
• Experience: 1-5 years relevant experience in property management or real estate can sometimes substitute for formal education, and familiarity with bookkeeping.
• Licenses/Certifications: Certified Apartment Manager (CAM) experience preferred but not required.
• Knowledge, Skills, and Abilities Required: Proficient computer skills, competency with Microsoft Word, Excel and Outlook, and ability to utilize a property management software program. Strong relationship-building skills, excellent communication and interpersonal skills, strong ability to prioritize tasks, and a proactive approach to compliance.

Preferred Qualifications

• Experience with mission driven nonprofits and familiarity with diverse communities and individuals from various backgrounds.
• Experience with Coordinated Entry systems and the Homeless Management Information System (HMIS) for managing housing referrals and client data.
• Experience working with third-party compliance groups responsible for reviewing and approving applications.
• Strong attention to detail, a proactive approach to compliance, and a commitment to getting submissions right the first time.

Physical Requirements & Work Environment

• Most positions at CSC are exposed to members of the community who have experienced or are experiencing trauma in various forms including but not limited to: domestic violence, sexual violence, homelessness, unemployment, financial hardship, etc.
• Employees are encouraged to seek external support and maintain self-care when working indirectly or directly with clients.
• Mental health care referrals for employees is Available.
• Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.

Benefits Summary

• Full-time employee benefits package includes: Medical, Dental, Vision, and an Employee Assistance Program Public Transportation (ORCA) pass 401(k) Retirement Plan Paid Time Off, Holiday Pay, and Night Shift Differential