Property Manager

About the role

CCI is a nationwide full-service real estate platform focusing on acquisition, asset management, property management, and development. We currently manage around 8,000 apartments and townhomes, with a focus on affordable housing for seniors and persons with disabilities. We also own and manage diverse real estate assets including traditional multifamily rentals, office, and light industrial uses. With approximately 400 Teammates across 30 states, we are now entering a phase of growth and are seeking a Property Manager to lead and optimize our management platform.

Responsibilities

• Lead by example, prioritizing CCI's goals and values, including integrity and excellence.
• Foster a culture of accountability and ownership.
• Manage recruitment, training, and support to maximize team potential.
• Handle confidential information responsibly and cultivate partnerships to enhance CCI's standing.
• Ensure peak performance at your property by maintaining full occupancy, satisfying residents and team members, collecting accounts receivable promptly, complying with regulations, ensuring safety and cleanliness, and adhering to budgets.
• Utilize CCI's resources to set clear standards and assess performance regularly.
• Discuss performance with direct reports and address any shortcomings.
• Report property performance to higher management and implement recovery plans as needed.
• Take personal responsibility for communication, ensuring quality and timeliness.
• Address complaints and legal matters promptly, updating senior management.
• Develop marketing strategies for prospective residents meeting program requirements, adhering to Fair Housing regulations.
• Analyze market trends and contribute insights on market rates to regional and asset managers, maintaining CCI's brand standards and market reputation.
• Develop and implement inclusive marketing strategies in compliance with HUD/Fair Housing guidelines and the Affirmative Fair Housing Marketing Plan (AFHMP) to attract a diverse pool of applicants.
• Ensure all marketing materials adhere to CCI’s brand standards to bolster its market reputation.
• Continuously analyze market trends and competitor activities to refine marketing approaches.
• Maximize revenue through effective occupancy management and leasing, promptly implementing rent increases as required.
• Collaborate with the Regional Manager to select comp properties for market surveys and control expenses within budget.
• Plan capital improvements in advance, addressing budget variances with the Regional Manager and processing payables promptly.
• Develop ideas to enhance property amenities, assessing ROI with the Regional Manager and Asset Manager.
• Ensure compliance with diverse program requirements, including Affordable housing standards like HAP Contracts/Section 8 and LIHTC program regulations, alongside HUD inspection criteria such as REAC/NSPIRE guidelines.
• Address lender inspections and refinance prerequisites, and stay informed about relevant Federal, State, and local laws and regulations, including potential rent control measures on market rate units.

Requirements

• 3+ years’ experience managing people
• 1+ years’ experience in Property Management or related real estate discipline
• 1+ years’ experience with standard real estate software (Yardi, Microsoft Office 365 preferred)
• Experience with affordable housing programs (Project-based Section 8, Section 202, LIHTC) preferred but not required
• Bachelor’s degree or equivalent professional experience
• Industry certification such as CPM, CAM, or similar preferred

Qualifications

• Take initiative: Understanding the goal, developing and delivering a plan.
• Be Inquisitive: Not afraid to ask good questions and to challenge the status quo to find better ways to do things.
• Be Tech-savvy: Leverage technology to help increase efficiency and optimize organizational and individual performance.
• Be a Good Communicator: Value excellent communication and collaboration; ability to communicate effectively with stakeholders at all levels, verbally and in writing.
• Be Detailed-oriented: Understanding and appreciating the importance of the details while seeing the big picture.
• Be Flexible: Willing to go above and beyond and can adapt quickly to changing circumstances.

Skills

• Excellent communication and collaboration skills
• Leadership and management abilities
• Technical proficiency with real estate software
• Experience with affordable housing programs
• Ability to handle confidential information responsibly
• Strong problem-solving and decision-making skills

Benefits

• Comprehensive compensation and benefits package
• Paid Time Off (PTO)
• Medical, dental & vision insurance
• Basic life insurance & supplemental benefits
• Employee Assistance Program (EAP)
• 401(k) Plan
• Other rewards throughout the year

Pay

Competitive salary commensurate with experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate property needs.