Property Manager

About the role

We make good investments in our people, properties, tenants, and company. CCI is a nationwide full-service real estate platform focused on acquisition, asset management, property management, and development. Our current property portfolio consists of around 8,000 apartments and townhomes, with a focus on providing affordable housing for seniors and persons with disabilities. We also own and manage a diverse and growing portfolio of other real estate assets covering traditional multifamily rentals, office, and light industrial uses. CCI employs around 400 Teammates in 30 states across the country – and we are growing! As we enter the next phase of our company’s growth, we’re looking for Teammates who can help us optimize our existing management platform (systems, tools, and processes), better leverage technology, and maintain our reputation for excellence. We are looking for ambitious self-starters who aren’t afraid to dig in. We value excellent communication and collaboration, and we reward those who challenge the status quo to find better ways of doing things. We believe that people learn best by doing – so although we offer a full range of classroom learning and structured training paths, we prioritize hands-on experience and self-directed development.

Responsibilities

• Leadership and Management: Lead by example, prioritizing CCI's goals and values, including integrity and excellence. Strengthen relationships with team members, local housing authority, and other stakeholders to bolster CCI's reputation. Foster a culture of accountability and ownership. Manage recruitment, training, and support to maximize team potential. Handle confidential information responsibly and cultivate partnerships to enhance CCI's standing.
• Property Performance: Ensure peak performance at your property by maintaining full occupancy, satisfying residents and team members, collecting accounts receivable promptly, complying with regulations, ensuring safety and cleanliness, and adhering to budgets. Utilize CCI's resources to set clear standards and assess performance regularly. Discuss performance with direct reports and address any shortcomings. Report property performance to higher management and implement recovery plans as needed.
• Customer Service & Service Standards: Take personal responsibility for communication, ensuring quality and timeliness. Address complaints and legal matters promptly, updating senior management. Develop marketing strategies for prospective residents meeting program requirements, adhering to