Property Manager

About the Role

CCI is a nationwide full-service real estate platform focused on acquisition, asset management, property management, and development. Our current property portfolio consists of around 8,000 apartments and townhomes, with a focus on providing affordable housing for seniors and persons with disabilities. We also own and manage a diverse and growing portfolio of other real estate assets covering traditional multifamily rentals, office, and light industrial uses.

As a Property Manager at CCI, you will provide leadership and management to other on-site Teammates and be personally responsible for achieving excellence in all aspects of operational performance at your assigned property. You are a confident and capable people manager, passionate about property management, and driven by a desire to achieve optimal results in occupancy, resident satisfaction, compliance, safety, building upkeep, and financial performance.

Responsibilities

• Leadership and Management: Lead by example, prioritizing CCI's goals and values. Strengthen relationships with team members, local housing authorities, and other stakeholders. Foster a culture of accountability and ownership. Manage recruitment, training, and support to maximize team potential. Handle confidential information responsibly.
• Property Performance: Ensure peak performance by maintaining full occupancy, satisfying residents and team members, collecting accounts receivable promptly, complying with regulations, ensuring safety and cleanliness, and adhering to budgets. Utilize CCI's resources to set clear standards, assess performance, and address shortcomings.
• Customer Service & Service Standards: Take personal responsibility for communication, ensuring quality and timeliness. Address complaints and legal matters promptly. Develop marketing strategies for prospective residents while adhering to Fair Housing regulations. Analyze market trends and contribute insights on market rates.
• Marketing: Refine and implement cutting-edge marketing strategies to elevate the property's market visibility and attract high-caliber tenants. Leverage digital, social media, and traditional advertising platforms. Drive resident retention initiatives and analyze market dynamics to optimize marketing tactics.
• Budgeting & Financial Management: Maximize revenue through effective occupancy management and leasing. Collaborate with the Regional Manager to control expenses, plan capital improvements, and address budget variances. Develop ideas to enhance property amenities and assess ROI.
• Program Compliance: Collaborate with Compliance, Maintenance, and Accounting teams to ensure property compliance with federal, state, local, and lender regulations, including Affordable Housing programs (e.g., LIHTC, HOME, Housing Choice Voucher), HUD inspections (e.g., REAC/NSPIRE), and lender requirements.

Qualifications

• 3+ years’ experience managing people
• 1+ years’ experience in Property Management or related real estate discipline
• 1+ years’ experience with standard real estate software (Yardi, Microsoft Office 365 preferred)
• Experience with multifamily housing preferred but not required
• Bachelor’s degree or equivalent professional experience
• Industry certification such as CPM, CAM, or similar preferred

Skills

• Take initiative: Develop and deliver plans to achieve goals
• Be inquisitive: Challenge the status quo to find better ways of doing things
• Be tech-savvy: Leverage technology to increase efficiency and optimize performance
• Be a good communicator: Communicate effectively with stakeholders at all levels, verbally and in writing
• Be detail-oriented: Understand the importance of details while seeing the big picture
• Be flexible: Adapt quickly to changing circumstances and go above and beyond

Benefits

• 10 holidays per year
• Paid Time Off (PTO)
• Medical, dental, and vision insurance
• Basic life insurance & supplemental benefits
• HSA/FSA
• Employee Assistance Program (EAP)
• 401(k) Plan
• Other rewards throughout the year

CCI offers a comprehensive compensation and benefits package, a commitment to work-life balance, and ongoing career development opportunities.