Property Manager

About the role

We are seeking an experienced Property Manager to join our Campus team. Since 1958, we have focused on providing superb housing for college students. If you love to have fun at work, enjoy working hard, and think outside the box, we invite you to consider this opportunity. Campus Apartments offers growth opportunities, diversity, stability, job training, and a fun-loving team environment.

Responsibilities

• Manage all operational phases of the property to ensure customer satisfaction, fiscal stability, and good physical condition.
• Review occupancy reports to ensure compliance with applicable laws, rules, and regulations.
• Conduct surveys of local rental rates and participate in establishing rental rates.
• Analyze operating expenses and create an innovative management plan, including operating and capital budgets.
• Study housing demands and recommend new policies or physical changes to remain competitive.
• Implement resident retention programs.
• Direct the administrative activities of office staff and establish performance goals for on-site staff.
• Coordinate and supervise activities of all contracted services.
• Physically inspect the property daily or assign qualified personnel to perform the task.
• Prepare and review all periodic reporting, routine or unscheduled.
• Keep supervisors, clients, and owners advised of significant operating problems and deviations from the management plan.
• Report accidents, environmental issues, and potential legal problems immediately.
• Assume accountability to owners, clients, and regulatory agencies governing the property.
• Provide first-class customer service to residents.
• Select, train, motivate, coach, counsel, and discipline on-site personnel.
• Recommend personnel hires, transfers, promotions, terminations, and applicable compensation.
• Complete annual employee performance evaluations.
• Provide leadership, supervision, and support for resident/community directors and student resident/community advisors.
• Establish effective working relationships with safety and health officials.
• Actively network in local professional and civic organizations, as well as with local higher education officials.
• Manage the property’s public relations.
• Exercise effective risk management; identify and correct potential liability issues, minimize exposure, and losses.
• Investigate resident disturbances, violations, and/or complaints; resolve problems in accordance with established laws and regulations.
• Manage resident issues involving needs for mediation and adjudication.
• Manage evictions and resident unit transfers as needed.
• Participate in the due diligence process if the property is acquired or sold.

Requirements

• Bachelor’s degree plus three or more years of supervisory experience in property or housing management, or an equivalent combination of related education and experience.
• Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) certification, or willingness to obtain within one year of hire.
• Real Estate license is desirable.
• Valid driver’s license and current automobile insurance.
• Computer skills and math ability.
• Accurate typing and record-keeping.
• Proficient in Microsoft Word, Excel, and Outlook.
• Knowledge of Entrata is required.
• Ability to follow through with all necessary paperwork and ensure all deadlines are met.
• Excellent customer service skills.
• Ability to communicate effectively and professionally in a fast-paced environment.
• Strong skills in the management and motivation of people.