Property Manager

About the role

The Property Manager reports to the Regional Manager. This position is responsible for managing all operational phases of the property to ensure customer satisfaction, fiscal stability and good physical condition. Key responsibilities include:

Responsibilities

• Manage all actions that involve and/or influence the property
• Review occupancy reports to ensure compliance with applicable laws, rules and regulations
• Conduct surveys of local rental rates and participate in establishing rental rates
• Create and implement an innovative management plan including an operating and capital budget
• Study housing demands and recommend new policies and physical changes as appropriate to remain competitive
• Direct the administrative activities of office staff
• Establish performance goals for the on-site staff and direct staff toward their completion
• Cover administrative activities of office staff
• Cover coordination and supervision of all contracted services
• Physically inspect the property daily or assign qualified personnel to perform the task in absence
• Prepare and review all periodic reporting, either routine or unscheduled
• Keep supervisors, clients and owners advised of significant operating problems and deviations from the management plan
• Report accidents, environmental issues and possible legal problems immediately
• Assume accountability to the owners, clients and regulatory agencies that govern the interests of the property
• Select, train, motivate, coach, counsel and discipline on-site personnel
• Recommend personnel hires, transfers, promotions, terminations and applicable compensation
• Complete annual employee performance evaluations
• Provide leadership, supervision and support for resident/community directors and student resident/community advisors
• Establish effective working relationships with safety and health officials
• Actively network in local professional and civic organizations, as well as with local higher education officials
• Manage the property’s public relations
• Exercise effective risk management; identify and correct potential liability issues, minimize exposure and losses
• Investigate resident disturbances, violations and/or complaints; resolve problems in accordance with established laws and regulations
• Manage resident issues involving needs for mediation and adjudication
• Manage evictions and resident unit transfers as needed
• Participate in due diligence process if property is acquired/sold

Requirements

• Bachelor degree plus three or more years of supervisory experience in a property or housing management position, or an equivalent combination of related education and experience
• Accredited Residential Manager (Institute of Real Estate Management) or Certified Apartment Manager (Building Owners and Management Association) or willingness to obtain within one year of hire
• Real Estate license is desirable
• Valid driver’s license and current automobile insurance
• Computer skills and math ability
• Accurate typing and record keeping
• Proficient in Microsoft Word, Excel and Outlook
• Knowledge of Entrata is required

Skills

• Strong communication and customer service skills
• Ability to operate in a fast-paced environment
• Effective risk management and problem-solving skills
• Ability to manage and motivate a team
• Strong analytical and organizational skills

Benefits

Consider joining our team and change the way you think about work! We offer growth opportunities, diversity, stability, job training and a fun-loving family of people!

Pay

Details on pay will be provided during the interview process.

Schedule

Details on schedule will be provided during the interview process.