Property Manager

About the role

Bruziv Partners Job Description: Property Manager of attractive multifamily property in Norton, OH.

Responsibilities

• Leasing - Follow up on all leads and schedule appointments for prospective tenant tours to maintain low vacancies.
• Prepare and submit purchase orders for approval of management prior to making purchases.
• Complete all rent payments bank deposits in a timely fashion (checks and online payments).
• Submit and schedule all payments of property invoices from vendors and record in AppFolio all income and expense transactions.
• Provide excellent tenant service. Respond to tenant requests/problems in a timely and courteous manner and generate work orders directed to vendors or maintenance staff. Follow-up with the tenant to ensure satisfactory resolution of the issue. Ensure that there is 24-hour emergency coverage for the property at all times.
• Coverage of periodic inspections (twice a year) of the property and tenant spaces to ensure compliance with leases and the proper upkeep of the property.
• Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy. Prepare and maintain appropriate tenant lease files, records, correspondence and file notes.
• Aid in the administration of tenant occupancy including providing the new tenant with an introduction letter regarding emergency contacts, insurance requirements, rent collection procedures, and maintenance request procedures.
• Become proficient with the AppFolio management software. Coordinate entry of all property information into the software program and establish reporting protocols. Monitor all key dates and reporting within the system.
• Update and maintain all social media, website and advertising platforms to ensure correct pricing, specials and availability is represented.
• Responsible for renewals, making sure to achieve high retention goal of 50% or higher for renewal rate.
• Possess a sales-minded mentality with a high skill set in overcoming objections, creating a sense of urgency, and closing the deal ensuring prospects become residents at every given opportunity.
• Delivering the highest level of resident satisfaction through responsive, consistent, positive, and professional interactions.
• Aid the Property Owner with establishment of the Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operations Manual.

Requirements

• Full-time salary position.
• 5+ years of directly relevant Multifamily Property Management experience.
• Preferred but not a must - Bachelor’s Degree from four-year College or University
• Emphasis on equivalent combination of education and experience.
• Proven team leadership capabilities and experience, with the ability to think out of the box, initiate and achieve goals to improve the performance of the properties
• Strong working knowledge of MS Word, PowerPoint, Outlook, and Excel.
• Familiarity with property management software (i.e. AppFolio.) a plus.
• Effectively prioritize and multi-task.
• Excellent people skills.
• Strong working knowledge of general office equipment (copiers, printer, scanners, computers).
• Ability to effectively communicate both orally and in writing with peers, managers and clients.
• Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality.
• Proactive, initiate follow-through.

Qualifications

• Full-time salary position.
• 5+ years of directly relevant Multifamily Property Management experience.
• Preferred but not a must - Bachelor’s Degree from four-year College or University
• Emphasis on equivalent combination of education and experience.
• Proven team leadership capabilities and experience, with the ability to think out of the box, initiate and achieve goals to improve the performance of the properties
• Strong working knowledge of MS Word, PowerPoint, Outlook, and Excel.
• Familiarity with property management software (i.e. AppFolio.) a plus.
• Effectively prioritize and multi-task.
• Excellent people skills.
• Strong working knowledge of general office equipment (copiers, printer, scanners, computers).
• Ability to effectively communicate both orally and in writing with peers, managers and clients.
• Dependable & flexible as well as possessing the ability to maintain a high level of confidentiality.
• Proactive, initiate follow-through.

Skills

• Exceptional communication and organizational skills.
• Works well independently.
• Detail oriented and accurate especially with numbers.
• Customer service experience.
• Ability to work under pressure.
• Self-motivated and self-directed.
• Ability to assert oneself.
• Exemplary time management skills.
• Ability to work with staff in solving problems and ability to take direction and function as part of a team.
• Very good computer skills.

Benefits

• Medical, dental, vision, life insurance benefits.
• 401k.
• PTO.
• Performance Bonus Potential.

Pay

Salary $50,000.00 - $55,000.00 per year

Schedule

Full-time position.