Property Manager
About the role
A flagship affordable housing community needs a Property Manager who knows how to take ownership, raise standards, and drive results. This on-site role is responsible for the day-to-day operation of a large tax-credit residential property, including leasing, occupancy, collections, resident relations, compliance, property inspections, and coordination with maintenance and support staff. The Property Manager will play a hands-on role in strengthening property performance while ensuring residents receive consistent, professional service. The ideal candidate brings at least five years of hands-on tax-credit affordable housing experience, strong Yardi knowledge, and the confidence to step into a challenging property environment and make an immediate impact. This person must be an effective leasing professional, a steady problem-solver, and a strong communicator who can balance high operational standards with respectful resident relationships.
Responsibilities
- Oversee daily operations of a large tax-credit affordable housing community
- Lead brief morning team meetings to align onsite staff on priorities, resident needs, and property activity
- Conduct regular property walks to identify maintenance, cleanliness, landscaping, and operational issues and ensure timely follow-through
- Drive leasing activity and occupancy through consistent prospect follow-up, resident service, and strong closing practices
- Manage rent collections and delinquency while maintaining professional, respectful resident relationships
- Oversee tax-credit compliance documentation, forms and site-level requirements
- Coordinate closely with maintenance, housekeeping, and other onsite team members to keep the property operating at a high standard
- Manage resident appointments, inquiries, and concerns while effectively de-escalating difficult situations
- Maintain strong communication, documentation, and follow-through across all areas of property operations
Requirements
- 5+ years of hands-on tax-credit affordable housing experience
- Strong understanding of tax-credit compliance, documentation, forms, and site-level requirements
- Previous experience with Yardi required
- Strong leasing skills with the ability to improve occupancy and execute consistently throughout the leasing process
- Proven ability to handle challenging resident situations with professionalism, sound judgment, and effective de-escalation skills
- Stable professional background demonstrating meaningful tenure and commitment
- Strong customer service, communication, and organizational skills
- Working knowledge of Excel
- Ability to operate effectively in a hands-on, high-accountability environment
- Experience supporting a property turnaround, lease-up, or occupancy improvement initiative is strongly preferred
Benefits
- Medical, dental, and vision insurance
- Employer contributions toward employee and dependent healthcare coverage
- Annual healthcare deductible assistance
- Retirement plan with employer match
- Paid vacation with additional time based on tenure
- Generous paid holidays and additional paid days off
Pay
Salary Range: $85,000 - $120,000 / Year, DOE