Property Manager

Avenue5 Residential empowers you to deliver exceptional resident and property experiences while growing your career. We take care of you—mind, body, and future—so you can focus on what matters most.

About the role

The Property Manager oversees all aspects of property operations, ensuring efficient day-to-day management, resident satisfaction, and financial performance. This position manages the full resident lifecycle—lease administration, rent collection, delinquency management, and marketing—while maintaining the property’s P&L. The role also fosters a positive experience for residents, associates, and clients through strong leadership, communication, and problem-solving.

Responsibilities

• Manage day-to-day property operations, including resident satisfaction, retention, lease administration, rent collection, and delinquency management.
• Oversee property P&L and execute marketing strategies to attract and retain residents.
• Meet client expectations by delivering excellent customer service and maintaining professional relationships.
• Recruit, interview, hire, and provide corrective feedback and development opportunities for associates.
• Lead and communicate a shared vision, creating a motivating work environment for associates.
• Execute the strategic marketing plan to drive resident acquisition and retention.
• Understand and adhere to operations guidelines outlined in the property management agreement.
• Address resident complaints and serve as a liaison between residents, the corporate office, and common area maintenance.
• Enforce landlord rules and regulations while maintaining positive resident relations.
• Stay current with professional and technical knowledge through workshops, publications, and networking.
• Organize and implement site natural disaster and emergency evacuation plans.
• Manage property and associate safety records, property loss claims, and risk management initiatives.
• Perform other duties as assigned.

Requirements

• High school diploma required; Bachelor’s degree preferred.
• Two to three years of property management experience required.
• One to two years of direct management experience required.
• Knowledge of resident rental lifecycle activities (lease administration, rent collection, etc.) required.
• Real estate license preferred or required in some locations.
• Knowledge of Salesforce.com preferred.
• Prior experience with Yardi Voyager or equivalent property management software preferred.

Skills

• Strong organizational and time-management skills.
• Excellent interpersonal skills for effective communication with all levels of management.
• Intermediate proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
• Ability to handle confidential matters with discretion.
• Ability to work independently, prioritize tasks, and thrive in a fast-paced environment.
• Strong sense of urgency and ability to relay technical concerns accurately and efficiently.
• Fluency in reading, writing, and conversing in English.
• Proficiency with general office equipment (telephone, fax, printer, copier, key track system).
• Exceptional customer service and interpersonal skills with the ability to relate to diverse individuals.
• Ability to de-escalate situations involving angry or difficult people.
• Valid driver’s license, clean driving record, and current auto insurance required.

Benefits

• Physical wellness: Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay ($28–$30/hour), basic life insurance, and 401(k) matching contributions.
• Mental and emotional wellness: Generous time-off plan, including 10 paid holidays, a community service day, and your birthday off.
• Professional growth: Mentoring, professional development, tuition reimbursement, and a robust recognition program.
• Additional perks: Discounts and ongoing opportunities for career advancement.

About Avenue5 Residential

Avenue5 Residential is a fast-growing property management company recognized for its award-winning culture and commitment to associates. Core beliefs include putting people first, empowering teams, focusing on solutions, championing innovative ideas, and delivering on promises.

• Top 15 national finalist for Best Places to Work Multifamily™.
• Certified as a Great Place to Work® since 2017.
• Listed among the Best Workplaces in Real Estate™.
• Ranked second on the Puget Sound Business Journal’s list of the 100 fastest-growing private companies in Washington.
• Ranked sixth on the 2026 National Multifamily Housing Council (NMHC) Top 50 Managers List.