Property Manager

About the role

Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Property Manager, you will oversee all aspects of property operations, drive resident satisfaction, and foster a thriving community environment. This role is ideal for a results-driven leader with strong organizational, financial, and customer service skills who thrives in a fast-paced, team-oriented setting.

About Arcan Capital

Founded in 2016, Arcan Capital is a rapidly growing company specializing in the acquisition and management of apartment properties across the Southeastern United States. With a team of over 80 employees—and plans to expand this year—you will be an integral part of our success, ensuring a seamless leasing experience and contributing to our engaging company culture.

Key Responsibilities

• Oversee all property operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
• Provide exceptional customer service and communication to residents and prospects, fostering satisfaction, increasing renewals, and enhancing revenue, reputation, and profitability.
• Develop and implement marketing strategies through competitive analysis and creative outreach programs to drive occupancy and revenue.
• Lead, mentor, and manage a high-performing team, including leasing, customer service, maintenance, and management personnel, ensuring engagement and minimizing turnover.
• Supervise day-to-day operations, ensuring compliance with company policies and procedures while maintaining a positive and professional living environment.
• Oversee financial performance, managing budgets, monitoring expenses, and working with leasing staff to achieve occupancy and revenue goals.
• Build and maintain strong vendor relationships to ensure cost-effective and high-quality service for the community.
• Adapt to company growth and operational changes, demonstrating flexibility in a dynamic environment.
• Perform additional duties as assigned to support community success.

Qualifications & Skills

• Minimum of three years’ experience in residential property management, including staff supervision, financial management, and budget oversight.
• Proficiency in property management software, including Yardi, Rent Café, and credit screening platforms, as well as Microsoft Office Suite (Word, Excel).
• Strong leadership abilities with experience in training, developing, and mentoring a high-performing team.
• Exceptional customer service and communication skills, both written and verbal, with the ability to resolve resident concerns professionally and effectively.
• Excellent organizational, multitasking, and time management skills, with strong attention to detail and follow-through.
• Strong integrity and professionalism, including confidentiality, fiduciary responsibility, and adherence to federal, state, and local fair housing laws.
• Ability to adapt to change and work in a dynamic, team-oriented environment while maintaining a positive and motivating attitude.
• Flexibility to work a varied schedule, including weekends and holidays, as needed.

Education & Experience

(Preferred but Not Required)
A bachelor’s degree is preferred; equivalent relevant work experience is required.
Valid driver’s license and reliable transportation may be required based on property-specific needs.