Property Manager

Essential Functions

• Hires, trains, evaluates and supervises all on-site employees.
• Counsels and coaches on-site employees.
• Prepares and conducts performance reviews on all on-site employees.
• Handles disciplinary action, including terminations, and communicates status to relevant parties.
• Counsels staff on a regular basis.
• Attends management meetings as scheduled.
• Develops a team atmosphere that effectively sells the quality and professionalism of Arbour Valley Management.

Supports Marketing Efforts

• Supports overall marketing efforts.
• Offers input in regard to promotions and advertising.

Maintains Market Conditions

• Maintains awareness of market conditions.
• Monitors closing ratios of leasing associates.
• Recommends additional training for leasing associates if necessary.
• Ensures resident retention.
• Ensures completion of assigned tasks.

Compliance and Budget Management

• Ensures compliance with Arbour Valley policies and procedures, as well as external laws and regulations.
• Ensures that rented units are occupied by qualified residents.
• Keeps up-to-date tickler systems for re-certifications and renewals.
• Ensures resident files are maintained according to policy.
• Understands and follows state landlord-tenant laws.
• Approves payment of invoices and ensures timely submission to Birmingham.
• Monitors employee time and attendance.
• Monitors maintenance activities and reports or recommends capital improvements.

Communication and Community Engagement

• Maintains open and clear communications with staff members.
• Strives to meet or exceed resident satisfaction.
• Oversees the creation and editing of the Property Newsletter.
• Becomes active in the local business community and local Apartment Associations.
• Attends and participates in training programs as requested.
• Ensures staff members complete mandated courses in a timely manner.
• Attends and monitors required resident functions and social activities.

Professionalism and Compliance

• Wears appropriate attire and accessories in a professional business environment.
• Interprets and communicates detailed instructions accurately and promptly.
• Organizes office systems through various physical tasks.
• Has a valid driver's license and reliable vehicle for management tasks and errands.
• Completes pre-employment screening and passes drug tests.
• Advises Senior Management of any days off, either vacation or sick.
• Is “on call” 24 hours a day for emergencies.