Property Manager

Essential Functions

• Hires, trains, evaluates, and supervises all on-site employees.
• Counsels and coaches on-site employees.
• Prepares and conducts performance reviews on all on-site employees.
• Handles disciplinary actions, including terminations, and communicates status to relevant parties.
• Conducts staff meetings on a regular basis.
• Attends management meetings when scheduled.
• Develops a team atmosphere that effectively sells the quality and professionalism of Arbour Valley Management.
• Supports overall marketing efforts and offers input in regard to promotions and advertising.
• Maintains awareness of market conditions to anticipate potential changes or trends affecting profitability.
• Maintains closing ratios of leasing associates and recommends additional training if necessary.
• Ensures staff implements resident retention strategies.
• Ensures completion of assigned tasks by staff.
• Ensures compliance with Arbour Valley policies and procedures, as well as external laws and regulations.
• Ensures that tenants are qualified.
• Keeps an up-to-date tickler system for re-certifications and renewals.
• Keeps resident files according to Property and/or HUD policy.
• Interviews residents to ensure correct rent calculations.
• Keeps filing systems organized and updated.
• Understands state landlord-tenant laws.
• Follows the community’s operating budget and approves payments.
• Maintains employee time and attendance records and reports them to Birmingham.
• Maintains maintenance activities according to Arbour Valley’s standards and reports or recommends capital improvements to senior management.
• Maintains open and clear communications with staff members.
• Strives to meet or exceed resident satisfaction.
• Becomes active in the local business community and attends relevant training programs.
• Monitors staff’s enrollment in and completion of necessary courses.
• Attends and monitors required resident functions and social activities.
• Represents Arbour Valley in a professional manner at all times.
• Maintains a professional, courteous attitude when interacting with residents, subordinates, co-workers, and the general public.
• Performs other duties as assigned.

Other Requirements

• Ensure staff members, as well as yourself, wear appropriate professional attire.
• Accurately interpret, evaluate, and communicate detailed instructions to staff members, including handling phone calls, attending meetings, writing correspondence, and other forms of communication.
• Organize various office systems through adjusting, connecting, lifting, pulling, pushing, bending, or folding as necessary for proper records development and/or management.
• Able to lift, push, pull, or carry up to 15 pounds for document, supply, material, and other dissemination purposes.
• Have a valid driver’s license and a reliable vehicle for performing various management tasks and errands.
• Provide proof of liability insurance for personal use.
• Pass pre-employment screening and drug tests.
• Be available during regular work hours and advise Senior Management of any days off, either vacation or sick.
• Be “on call” 24 hours a day in case of emergencies after regular work hours.