Property Manager

Essential Functions

• Hires, trains, evaluates, and supervises all on-site employees.
• Counsels and coaches on-site employees.
• Prepares and conducts performance reviews on all on-site employees.
• Handles disciplinary action, including terminations, and communicates status to relevant parties.
• Conducts staff meetings on a regular basis.
• Attends management meetings when scheduled.

Supports Marketing Efforts

• Supports overall marketing efforts.
• Offers input in regard to promotions and advertising.

Maintains Market Conditions

• Maintains awareness of market conditions to anticipate changes or trends affecting profitability.
• Monitors closing ratios of leasing associates to ensure requirements are met.
• Recommends additional training for leasing associates if necessary.
• Ensures staff implements resident retention strategies.
• Ensures completion of assigned tasks by staff.
• Ensures compliance with Arbour Valley policies and procedures, as well as external laws and regulations.
• Ensures rental units are occupied by qualified residents.
• Keeps an up-to-date tickler system for re-certifications and renewals.
• Ensures resident files are maintained according to policy.
• Interviews residents to verify correct rent calculations.
• Keeps filing systems organized and updated.
• Understands state landlord-tenant laws.
• Follows the community’s operating budget.
• Approves and sends payables to Birmingham in a timely manner.
• Maintains employee time and attendance records.
• Maintains maintenance activities according to Arbour Valley standards.
• Reports or recommends capital improvements to senior management.
• Maintains open and clear communications with staff.
• Strives to meet or exceed resident satisfaction.
• Oversees the creation and editing of the Property Newsletter.

Community Engagement and Professionalism

• Becomes active in the local business community and local Apartment Associations.
• Attends and participates in training programs as requested.
• Ensures staff enrolls in and completes necessary courses in a timely manner.
• Attends and monitors required resident functions and social activities.
• Represents Arbour Valley in a professional manner at all times.
• Maintains a professional, courteous attitude when interacting with residents, subordinates, co-workers, and the general public.

Other Requirements

• Ensure staff members, including yourself, dress appropriately in a professional business environment.
• Accurately interpret, evaluate, and communicate detailed instructions to staff members.
• Organize various office systems through adjusting, connecting, lifting, pulling, pushing, bending, or folding as necessary.
• Have a valid driver’s license and reliable vehicle for management tasks and errands.
• Provide proof of liability insurance for personal use.
• Pass pre-employment screening and drug tests.
• Be available to work regular hours and advise Senior Management of any days off.
• Be “on call” 24 hours a day for emergencies after regular work hours.