Property Manager

About the role

As a Property Manager at Anchor Health Properties, you are responsible for all operational aspects of the buildings you manage, and in conjunction with the assigned Asset Manager, facilitate occupancy of the buildings.

Responsibilities

• Manage, under the direction of the firm’s executive leadership, a medical office portfolio ranging from 200k to 350k SF. The size of the portfolio will vary based on region and other factors, including but not limited to the number of tenants and property locations.
• Primary responsibility for all work order processing and third-party dispatching for service requests affiliated with the portfolio.
• Negotiate, track, and arrange for preventative maintenance contracts, repairs, and maintenance, and Certificates of Insurance, among other matters, through the utilization of engineering staff and the Prism work order management system.
• May manage Building Engineer(s) including recommendations for hiring, staffing levels, and utilization of labor noting overtime.
• Provide ongoing coaching and feedback to further develop competencies and skills.
• Correspondence with tenants and clients via letters, email, and telephone regarding their rent and service needs.
• Maintain strong rapport with Tenants and Facilities Maintenance Personnel.
• In conjunction with the Asset Manager, assist with new and renewal leases, for the portfolio.
• Work with Accounting and Management to set annual budgets for each project and to distribute regular reports to owners and tenants in addition to accurately forecasting upcoming expenditures based on management expertise, prior spending, price increases, and inflation.
• Create and review requests for proposals from various service contractors for property management needs and from general contractors, architects, interior designers, etc. for ongoing suite buildouts, preventative maintenance contracts, and oversight of building cap-ex, tenant improvements (interior & exterior renovations, elevator modernization, etc.).
• Create and assemble all documents for a Tenant Guide for each tenant at each property with basic information about the property and its management – including instructions and schedules for different aspects of the building: fire alarms, service requests, Access Control, HVAC schedule, lighting schedule, emergency contact information, emergency preparedness plans, etc.
• Create and maintain signage directories.
• Establish efficient long-term practices for each building and a relationship with each tenant, resulting in minimizing expenditures and maximizing value to the Owner.
• Serve as the first point of contact for after-hour building emergencies.
• Support office operations in the following responsibilities:
• Complete annual “strategic” management reports; submit regularly updated financial, property condition, and leasing statements to Management and Owners.

Qualifications

• Bachelor’s degree in Business, Management, or a related field preferred.
• Three (3) to five (5) years of experience in commercial real estate, property management, or customer service required.
• Background in property-level financial reporting; experience with medical office property management strongly preferred.
• Real Estate License typically expected.
• Professional certifications such as Certified Property Manager (CPM), Real Property Administrator (RPA), or equivalent, preferred.
• Meticulous attention to detail and systematic organizational skills.
• Possesses a strong work ethic and takes a proactive approach to their work.
• Ability to work independently.
• Ability to multi-task with ease.
• Must be able to work independently and collaborate with other team members.
• Strong knowledge of accounting principles.
• Self-identify as a “teachable” employee, possess a “can-do” attitude, professional correspondence etiquette, and strong interpersonal skills.
• Ability to work after hours and some weekends (hours may vary to meet the business needs of the property).
• Strong knowledge and experience with Microsoft Office Programs including Outlook, Word, Excel, and PowerPoint.

Benefits

100% employer-paid medical, dental, and vision insurance options for employees
$2,000 HSA contribution and 401(k) with up to 4% match
Generous time off: 15+ PTO days, 11 holidays, parental leave / short-term disability, and mental health days
Professional development support and career growth opportunities
Workplace perks like summer hours, team summits, community service events, referral bonuses, and more

Pay

An anticipated annual base salary range of $80,000 - $100,000, along with the opportunity to earn a discretionary bonus. Actual compensation will be based on experience, qualifications, skills, and location.

Schedule

Fast-paced work environment with conflicting priorities.