Property Management Field Trainer

Key Responsibilities

• Improve Leasing & Sales Skills
• Coach teams on lead management, follow-up, communication, and closing.
• Model strong leasing behaviors and identify opportunities for improvement.
• Elevate the Customer Experience
• Train associates to deliver consistent, engaging tours.
• Reinforce storytelling, product knowledge, and personalized service.
• Strengthen Processes & Standards
• Ensure policies and procedures are followed.
• Coach healthy, repeatable habits that drive consistent execution.
• On-Site Coaching
• Visit properties regularly to observe real interactions and provide in-the-moment feedback.
• Support teams during lease-ups, transitions, or performance challenges.

Qualifications

• Must be located on the Southeast coast, ideally in the Savannah, Orlando, or Jacksonville area and be willing to travel up to 80%.
• 2+ years of property management experience.
• Strong leasing, customer service, and communication skills.
• Curious, outgoing, process-oriented, and open to feedback.
• Enjoys teaching and helping others improve.

Physical Requirements

• Ability to travel up to 80% of the time, including driving between properties and occasionally staying overnight, depending on region coverage.
• Ability to lift, carry, and transport training materials or equipment, typically up to 15–20 lbs.

Work Environment

• Frequent on-site visits to leasing offices and model units.
• Working alongside onsite teams in real time.
• Observing actual prospect interactions, tours, and leasing workflows.
• Hands-on coaching, this is not a “behind the desk” role.