Property Management Credit

About the role

The Property Management Credit Specialist is responsible for managing customer credit accounts, including communication, billing, and resolving payment issues.

Responsibilities

• Communicate with customers regarding credit applications, billing, discrepancies, and past due invoices.
• Collect past due invoices and resolve payment applications.
• Grant extensions of credit as needed.
• Receive payments and post amounts to customer accounts as required.
• Confer with customers by phone, mail, and email to determine reasons for overdue payments and obtain payments.
• Review terms of sale, service, payment, or credit contracts with customers.
• Record information about the financial status of customers and the progress of collection efforts.
• Maintain electronic CRM notes of customer interactions and account statuses.
• Determine when delinquent customer accounts should be turned over to the legal department.

Requirements

• A minimum of 18 years of age.
• Previous collections, accounts receivable, accounts payable, or property management experience.
• Good interpersonal skills and effective communication abilities.
• Ability to work flexible hours and overtime as needed.
• Reliable transportation to and from work.
• Three (3) years of experience in a working environment.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and reliable transportation.

Skills

• Excellent communication skills.
• Attention to detail.
• Customer service orientation.
• Organizational skills.

Benefits

• $21.00 - $23.00/hour starting salary with potential for growth.
• Full-time, Monday through Friday, 9am - 6pm schedule.
• Guaranteed 40 hours per week plus overtime opportunities.
• Paid holidays off and no weekend work.
• Full benefits package including medical, dental, vision, life insurance, disability, 401K, 104 hours of paid time off accruals, complimentary gym access, meal prep services, and more.
• Employee discount program.
• Long-term career opportunities within the Chadwell Supply network of 29 branches across the country.
• Named Top Companies USA for 5 consecutive years since 2022.

Pay

• $21.00 - $23.00/hour

Schedule

• Full-time, Monday through Friday, 9am - 6pm